Clinic Manager

About Us

Ageless Remedies of Roswell
was founded in 2005 as a dynamic medspa positioned at the forefront of the anti-aging field. Dr. Lassiter's career-long goal has always been to create a medical practice that helps people look and feel their best throughout their lives. To realize that goal, we've expanded our offerings to include a broader range of wellness services alongside the aesthetic treatments Ageless Remedies customers have come to trust over the years. We offer the latest in dermal fillers, medical aesthetics, CoolSculpting, bio-identical hormone therapy, advanced lab work, and much more.

Position Overview

The Clinic Manager is responsible for leading daily operations, team performance, and revenue growth. This role combines operational excellence with strategic leadership, balancing business performance with a positive, people-first culture. We're looking for a results-oriented leader who can take an established, high-performing clinic and push it to its next level of success. You bring a balance of operational discipline and sales instinct, with the confidence to identify untapped opportunities and the focus to execute against them.

FLSA Status: Exempt

Key Responsibilities

1. Sales & Business Growth

• Partner with providers to drive clinic sales performance and achieve monthly and annual revenue goals.
• Monitor KPIs; identify opportunities to improve productivity and profitability.
• Initiate and drive growth levers such as promotions, campaigns, events, and membership sales
• Support marketing initiatives and events to grow brand awareness and new client acquisition.

2. Financial & Inventory Management

• Oversee budget performance, expense management, and revenue tracking.
• Provide support to providers and staff to attain individual and clinic level performance goals
• Manage inventory and vendor relationships to ensure adequate supply levels and cost efficiency.

3. Leadership & Culture

• Champion a supportive, professional, and client-focused culture.
• Lead by example, fostering teamwork, accountability, and open communication.
• Provide consistent coaching and performance feedback to ensure staff engagement and excellence.

4. Operations & Staff Management

• Manage daily clinic operations to ensure efficiency, quality, and compliance.
• Oversee scheduling and staffing to maintain optimal coverage.
• Address provider and staff performance concerns proactively and implement improvement plans when needed.

5. Hiring, Training & Development

• Lead the recruitment and onboarding process for new team members.
• Create and maintain comprehensive training programs to ensure high standards of care and service.
• Serve as an in-house expert on the clinic's EMR and POS systems, providing ongoing training and support.

6. Compliance & Process Improvement

• Ensure adherence to all applicable state, local, and corporate regulations and policies.
• Develop and refine operational procedures to improve client experience and clinic efficiency.

7. Other duties as assigned

Required Skills/Abilities

• Effective leadership capabilities
• Ability to supervise and motivate a team
• Strong customer service orientation
• Excellent written and verbal communication skills
• Outstanding organizational and time management skills
• Proficient in Microsoft Office Suite or similar software

Preferred Education and Experience

• Proven experience driving sales performance within a luxury, aesthetic, or high-end retail environment
• Minimum 3 years of management experience in a healthcare, wellness, or service-based business overseeing teams of 10 or more
• Demonstrated success in client-facing roles with an emphasis on delivering an exceptional service experience
• Bachelor's degree in business, healthcare administration, or a related field preferred

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Able to travel as needed

Location

Roswell, GA

Employment Type

Full-Time

Compensation

$80,000 - $100,000 Total compensation

Health Insurance Reimbursement

PTO and Paid Holidays

401K

Aesthetic Treatments

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