Content and Service Specialist

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.

• Dental: Delta Dental or reimbursement account for flexible coverage.

• Vision: Affordable plan with national network.

• Pre-Tax Savings: HSA and FSAs for eligible expenses.

• Retirement: Competitive retirement package to secure your future.

Responsibilities

The Content and Service Specialist for Business Development (often referred to as Mayo Clinic Ventures) develops and coordinates visually engaging promotional, marketing and strategic reporting materials for external audiences, internal stakeholders and potential business partners. This creative role emphasizes an eye for design, storytelling and brand-aligned visual communication to enhance visibility and engagement across platforms, including social media and professional networks such as LinkedIn.

The specialist manages a dynamic content inventory including healthcare innovation stories, technology portfolio presentations, startup and agreement summaries and other digital and print assets, ensuring all materials are accurate, cohesive and consistent with Mayo Clinic's brand standards.

Responsibilities include developing and implementing content and design strategies that support departmental objectives, collaborating with colleagues to create compelling visual and digital materials and monitoring the effectiveness of marketing initiatives. The specialist assists in the management of the department's online presence and social media channels, creating visually impactful content to strengthen engagement and brand awareness.

Qualifications

A bachelor's degree in marketing, communications, advertising, business, graphic design, or related field is required, along with a minimum of three years of professional experience in content creation, marketing, communications, or related area. Candidates should demonstrate proficiency with digital marketing tools and platforms and have familiarity with healthcare and scientific terminology.

The ideal candidate is a creative, resourceful communicator who can produce concise, well-written and visually engaging materials across digital and print channels. Experience with graphic design and visual storytelling, along with the ability to adapt content for various audiences and formats.

This role requires the ability to manage multiple projects in a complex environment, exercising initiative, analytical thinking and strong organizational skills. Candidates must demonstrate professionalism, confidentiality and collaboration, as well as strengths in problem-solving, critical thinking, active listening and presentation skills.

Experience or familiarity with technology transfer, commercialization, intellectual property management, startup formation, venture financing, or business development is preferred. A high degree of motivation, flexibility, and creativity, paired with the ability to work both independently and collaboratively, is essential for success.

Must live within driving distance of the Rochester, MN campus.

Exemption Status

Exempt

Compensation Detail

$74,859 - $104,811 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

8 am - 5 p.m. CT

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Weekend Schedule

Not Applicable

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (https://www.eeoc.gov/poster) . Mayo Clinic participates in E-Verify (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Julie Melton

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.