Enterprise Infrastructure
1 week ago
The selected candidate will be responsible for managing and supporting enterprise IT infrastructure and services, with a focus on Active Directory and identity management, Microsoft 365 and SharePoint administration, Windows server operations, and 3rd party application support. The role also includes responsibilities in maintaing security and audit compliance. Adherance to ITIL processes such as incident, problem and request management via ServiceNow. and infrastructure support for key business applications. This position requires a strong technical background, attention to detail, and the ability to collaborate across teams to ensure secure, efficient, and reliable IT operations.
Duties include but are not limited to.
1. Active Directory (AD) & Identity Management
• Account creation, modification, and deletion
• Management of physical and virtual domain controllers
• Azure AD integration and hybrid identity management
• Group Policy (GPO) configuration and migration to Intune
• Admin rights governance
• DHCP, DNS, and network printer management
2. Microsoft 365 & SharePoint
• SharePoint administration and permissions
• O365 support including Exchange Online and Universal Print
3. Server & Infrastructure Operations
• Windows Server provisioning, patching, and upgrades
• Server decommissioning and change ticket management
4. Application Support
• PeopleSoft: Server refreshes, migrations, and correspondence processing
• Documentum (ECM): System maintenance, patching, SSL certs, xCP deployments, and flex-clone processing
• Kofax: Server monitoring and patching
• Investments Applications: Infrastructure support for pension fund systems such as Aladdin and 24x7 Scheduler for batch jobs
5. Security & Compliance
• Vulnerability management and patch compliance
6. Service Now
• Change management
• Incident management
• Project
• Documentation and Knowledge base
Requested Qualification Number Requested Qualification
Notes to Agency:
• Points assigned will change depending on the number of Qualifications
submitted
• There is no requirement to have 10 Qualifications.
• Only Number of Months is an allowable unit of measurement for
experience. Experience you have 1 84 Months of experience in Windows Server Administration (2016-2025) 2 84 Months of experience in Active Directory Administration 3 48 Months of experience in Microsoft Suite Administration. 4 48 Months of ServiceNow Operational experience: Use of Incident, Problem, Change, Catalog Requests and Project tasks 5 48 Months of experience in vulnerability management and patch compliance 6 48 Months of SharePoint Administration 7 48 Months of experience in PeopleSoft or Documentum Administration 8 48 Months experience in PowerShell, API and Xml scripting. Required Documentation • Résumé
• Copy of Candidate Identification
(i.e., Driver's License/Green Card/Visa and Passport if applicable)
• Any documents referenced in the above Requested Qualifications
(i.e., professional certifications, degrees, etc.)
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