Operations Coordinator

Department
Student Union, Operations

Compensation
$41,740.00 Annual

General Description / Primary Purpose

Under the direction of an Assistant Director or above, assists in the design, development and implementation of departmental processes and/or programs related to Student Union operations.

This work consists of coordinating Student Union operations functions, including student engagement programs, budgets, purchasing, Human Resources, managing the New Hire Orientation program and supporting projects. In addition, includes supervising an OPS student Operation staff responsible for operations and programming support.

Job Functions

Operations Management:

• Recommends policies and procedures to ensure effective coordination of departmental operations.
• Partners with Procurement Services to research and purchase event, programming and facility support supplies and inventory, averaging $50,000 annually.
• Responsible for all student OPS and professional staff hiring, including updating PDs, posting job openings, managing the interview process, and completing hiring tasks.
• Responsible for development and supervision of a half-day New Hire Orientation for up to 75 student OPS employees annually.
• Manages Student Union website and campus-wide communications for programming initiatives.
• Manages daily operation of professional portraits booth, which includes scheduling any routine maintenance needs, monitoring and managing usage requests, and reviewing all content periodically on the schedule set by the department to ensure compliance.
• Completes all key requests.
• Supports Student Union Advisory Board operations.
• Responsible for department safe, including issuing and deleting safe codes for personnel changes, safe audits, cash box management, and processing departmental deposits according to University guidelines.
• Assists with operations and program related projects.
• Backup to Operations Coordinator responsible for Game Room operations, Game Room programming elements, Student Union lounge spaces, budgets, and purchasing.

Student Engagement:

• Executes Market Days program, including coordination of event logistics, approval of vendor safety plans, vendor registration with appropriate university departments, and vendor contract approval and payment processes.
• Provides Event Coordinator logistical needs for Market Days events, including event work orders, vendor vehicle registration and other necessary licensures, and event-related special requests. Responsible for programming stakeholder communication.
• Responsible for conducting research that focuses on programming trends and generating creative ideas to better engage students in a college campus environment. Securing collaboration opportunities with Student Union building partners.
• Develops and manages projects related to Student Union programs and student programming initiatives, including vendor selection, supervision and approval of satisfactory completion of project deliverables.
• Completes purchasing process for programming elements and items based on student and student employee feedback.
• Develops new resources and maintains current resources.
• Completes comprehensive post-event documentation and actions, including reporting assessments, meetings, and updates.
• Partners with Office of Assessment to analyze student engagement programs and makes program updates based on data analysis.

Student Development:

• Supervise, train and schedule student Operations Assistant team, responsible for assisting in overall Student Union daily operations, including programming planning and event support, routine building walkthroughs identifying maintenance, custodial, safety, accessibility and risk management issues. Additional student team duties include purchasing support, inventory counts, and administrative duties to support professional staff and administering New Hire Orientation.
• Supervise, train and schedule student Marketing team, responsible for social media content creation, facility signage and branding, photography and digital signage.

Marginal Functions

• During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off campus location or place of residence.

Please submit a resume and cover letter to be considered.

Required Qualifications
Nature of Work: Under the direction of a Manager or above, assists in the design, development and implementation of departmental processes and/or programs. Recommends policies and procedures to ensure effective coordination of departmental programs. Business and Financial Operations Occupations

Typical Responsibilities: Coordinate the implementation and administration of departmental processes and/or programs. Ensure that university records are kept in accordance with federal, state and other governing regulations. Monitor, maintain, and provide ongoing analysis of finance or business operations. May act as principal financial or operational coordinator to the department. Reconcile expenditures of budgeted funds. Work collaboratively with university staff to ensure success of assigned area. May assist in the preparation & delivery of workshops and training programs. Interpret departmental policies for area of responsibility. During declared campus emergencies, this position may be required to perform specific job related duties at a designated off campus location or place of residence.

Required Qualifications: This position requires either (a) Master's degree from an acceptable accredited institution in a directly related area of specialization ; (b) Bachelor's degree from an acceptable accredited institution in a directly related area of specialization and two years of experience directly related to the job functions; or (c ) 6 years of direct experience.

Statement(s) of Understanding

This position requires a background check. In conjunction with the University's policy, this position may also require a credit check.

The holder of this position is designated as a "Responsible Employee" pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University's Title IX Administrator or any divisional Title IX Coordinator

Equal Opportunity

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.

Carnegie

UNF is a Carnegie Community Engaged Institution. This designation celebrates the University's collaboration with community partners from the local to the global level. It reflects UNF's mission to contribute to the public good and prepare educated, engaged citizens.

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