Sr. Program Manager
6 days ago
About the Role The Uber Sr. Program Manager (Tech) plays a critical role in implementing high-impact, org-wide initiatives and continuously improves processes to increase the effectiveness of our engineering organizations Program Managers are the owners of team productivity. The role promotes visibility and alignment through effective communication, brings efficiency and results through continuous improvement and problem solving, and fosters cross org collaboration and teamwork. They translate Uber wide initiatives into org specific goals, break it down for engineers to understand and set clear achievable goals for the organization. You are a bridge and a connector for the company, thrive in a dynamic work environment, and are able to juggle and prioritize multiple projects with ease. You are intuitive, focused, driven, organized, insightful and productive. You break through communication issues and optimally develop relationships with stakeholders at all levels of the organization. You build trust across the organization. You are not afraid to be direct, but you strive to act with emotional intelligence and integrity
What the Candidate Will Need / Bonus Points ---- What the Candidate Will Do ----
- Lead sophisticated and large-scale cross-team, cross-functional initiatives. Collaborate with engineering managers and engineers to estimate work efforts, define achievements and handle resources. Track progress, resolve dependencies, evaluate and mitigate risks and communicate status to upper management and other stake holders. Engage and energize the project teams to achieve ambitious goals.
- Proactively remove obstacles to drive momentum and progress. Identify communication gaps, handle issue partner concerns, and provide support to teams balancing challenging priorities.
- Understand technical implementation at the architecture level. Ask questions that clarify priorities and push the team to be highly effective. Develop broad domain and technical knowledge.
- Help with the cross-functional planning and business planning process, leading conversations with key partners to develop concepts for critical initiatives and developing those into detailed program/project plans (including roadmaps, resource planning, and hiring goals).
- Identify and implement continuous improvements to the engineering organization and the program management process. Share program/project process frameworks, tools, and standard methodologies that can be embraced throughout the organization. Improve product development and delivery
- Bachelor's degree in computer science, Engineering, or Mathematics, related quantitative subject area, or equivalent practical experience
- Minimum of 6+ years of proven experience as a Program Manager (Tech) or Technical Program Manager or Engineering Manager in a software, SaaS, or systems development environment
- Excellent written and verbal communication skills and exceptional emotional intelligence
- Ability to influence and empower people across a broad variety of job functions through your relationships
- Strong organizational skills to lead multiple, challenging priorities simultaneously, without losing sight of the highest priority items
- Strong technical, analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive decisions
- Strong technical experience in large distributed systems, ability to conceptualize and lead delivery in a microservice environment
- Solid technical proficiency and an ability to comprehend technical designs, challenges, and risks. Engineers enjoy working closely with you
- Ability to write sql queries
- Familiarity with engineering metrics like code coverage, service reliability, service efficiency, capacity management, etc.
- Ability to understand sophisticated concepts and make reasoned decisions objectively Metrics-driven: Experience resolving effective program critical metrics and using them to measure program success and issues Ability to deal with ambiguity Excellent communication skills appropriate to the level of stakeholders Agile proficiency and experience in a product company REQUIRED Competencies Process Management (Has the candidate created and implemented any process before? Was it a simplified one?) People Skills SQL Query Jira Tableau.
- Ensure the candidate can write basic SQL query, can create tableau dashboard and is familiar with Jira Internal posting The right candidate will work on the Eng Fundamentals Program for Core Services Engineering and any other initiatives that come my way
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