Customer Service Representative

2 weeks ago

Lafayette, LA, United States Katie Sanford - State Farm Agent Full time

Responsive recruiter

Benefits:

  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:I opened my agency in 2014, and today I lead a tight-knit team of six. Before becoming an agent, I worked as a State Farm team member, so I understand firsthand what it takes to succeed and grow in this business.

I offer several perks to support and reward my team, including opportunities to earn extra money or additional days off, paid birthdays, a Simple IRA, strong work-life balance, and reimbursement for licensing costs.

Our office culture is very close and drama-free - we work well together, support each other, and keep things simple and positive. I'm looking for someone who fits that environment: a true team player who works hard, stays motivated, and thrives in a collaborative, easygoing setting.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Katie Sanford - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensation: $38,000.00 - $42,000.00 per year

We're Hiring

We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
  • Our office is located in Lafayette, LA.
  • Our office is open M- F 9:00-5:00.

We look forward to speaking with you

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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