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Field Application Engineer
2 weeks ago
About the job Field Application Engineer
Role Summary
Responsible for supporting the adoption and deployment of comapny's cutting-edge CXL-based computational memory solutions. Major responsibilities include engaging with customers and
partners to understand their technical requirements and ensuring seamless integration and
exceptional performance of company's products.
Key Responsibilities
- Customer/Partner Engagement CPU and Server Validation Process management
o Serve as the primary technical contact for customers, developing and executing
comprehensive device validation plans for company's CXL computational memory
solutions.
o Collaborate with customers to understand their system architectures, workloads,
and challenges, delivering tailored recommendations for seamless integration and
optimal performance.
o Manage test equipment setup, experimental planning, results analysis, and the end-
to-end validation process at customer sites, ensuring rapid adoption and high
reliability of company's devices.
- Product Support and Training
o Conduct system-level debugging, performance tuning, and root cause analysis for
customer-reported issues.
o Develop and deliver technical presentations, training sessions, and documentation to
help customers effectively utilize company's computational memory.
o Assist in the creation of application notes, user guides, and best practices
documentation.
- Cross-functional Leadership and Technical Sensing
o Work closely with company's engineering and product development teams to provide
feedback on customer requirements, feature requests, and potential product
improvements.
o Partner with the marketing and business development teams to support go-to-
market strategies, including technical demos and proof-of-concept projects.
o Stay updated on emerging trends in computing systems (e.g. CXL, CPU, memory, and
near data processing) technologies to proactively address market demands and
challenges.
Key Requirement
- Minimum Qualifications:
o Bachelors or Masters degree in Engineering, Computer Science, or a related field
(or equivalent experience).
o At least 10 years of experience in technical and commercial roles, preferably within
CXL, Near-Data Processing, AI, or memory industries.
o Demonstrated ability to thrive in team-oriented environments while also working
independently, especially in high-pressure or ambiguous situations.
o Exceptional leadership, communication (both written and oral), and interpersonal
skills.
o Strong organizational and analytical abilities.
o Effective problem-solving and issue resolution skills.
o Willingness and ability to travel regularly to South Korea and occasionally to other
countries.
- Preferred Qualifications:
o Experience in field application engineering, technical marketing, or technical
specialist roles.
o Comprehensive knowledge of both hardware and software in AI, including
technical, commercial, and product/application expertise.
