DIRECTOR OF PRODUCT
2 days ago
Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more.
About the Role
The Product Director for MenuWorks is a senior strategic leader responsible for defining, evolving, and executing the product vision and roadmap for MenuWorks-Compass Group's enterprise menu management and culinary planning platform. This role ensures MenuWorks continues to meet the operational, culinary, compliance, and client-facing needs of Compass sectors while driving innovation, user engagement, and business value.
You will partner closely with culinary teams, sector operators, digital, engineering, data, and client stakeholders to deliver a platform that improves accuracy, efficiency, and guest experience. The Product Director is accountable for product strategy, customer insights, backlog prioritization, cross-functional alignment, and delivery outcomes.
Key Responsibilities
Product Strategy & Vision
- Develop and own the long-term product strategy and roadmap for MenuWorks aligned with Compass Group's enterprise digital ecosystem.
- Define a clear vision for how MenuWorks supports menu management, recipe governance, nutrition and allergen compliance, cost control, and digital experiences.
- Identify opportunities for innovation, platform modernization, automation, and integrations.
- Serve as the primary voice of the customer; sector operators, culinary teams, digital partners, and clients.
- Lead structured discovery, including interviews, data analysis, and field feedback to identify pain points and opportunities.
- Maintain strong relationships with cross-functional leaders to ensure product direction aligns with operational realities and business goals.
- Translate strategy into actionable roadmaps, epics, and user stories based on measurable outcomes.
- Partner with engineering, UX, and data teams to ensure timely and high-quality delivery of product releases.
- Prioritize the backlog using data-driven rationale that balances technical constraints, business value, and customer needs.
- Oversee development cycles, sprint planning, and release management for MenuWorks enhancements.
- Provide strategic leadership to product managers, analysts, and cross-functional project teams supporting MenuWorks.
- Communicate product priorities, progress, and impacts to executives and operational partners.
- Champion a culture of continuous improvement, user-centered design, and product-led thinking across Compass Group.
- Define KPIs for MenuWorks adoption, data quality, operational efficiency, and platform engagement.
- Deliver insights to guide product decisions and ensure ROI on new features.
- Monitor competitive and industry trends in menu management, food technology, and digital hospitality.
- 8+ years of product management experience, including 3+ years in a senior or director-level role leading enterprise application or operational platforms.
- Proven experience managing complex, data-rich, multi-user applications.
- Strong knowledge of agile product development methodologies.
- Exceptional communication and stakeholder management skills.
- Ability to translate technical concepts into business language and operational impacts.
- Demonstrated success driving product strategy, roadmaps, and cross-functional execution.
- Experience in foodservice, hospitality, retail, or enterprise menu/recipe management platforms.
- Background working in large matrixed organizations or multi-brand environments.
- Familiarity with nutrition, allergen, procurement, and POS system integrations.
- Experience developing user-centered digital tools for operators and/or consumers.
- Strategic thinker with the ability to connect platform capabilities to business and operational outcomes.
- Data-informed decision-making and strong analytical mindset.
- Excellent facilitation skills-able to align diverse stakeholders.
- High level of ownership, accountability, and leadership presence.
- Passion for building digital solutions that empower culinary and operational teams.
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Compass Technology maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be p formed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf
Req ID: 1488423
Compass Technology
MARY DICKSON
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