Assistant Banking Center Manager
2 weeks ago
Are you looking for a rewarding career? Then you've come to the right place. At Colony Bank, we have over 400 engaged team members who are part of high performing teams that are empowered to serve our customers. We are passionate about serving our customers and delivering solutions.
At Colony Bank, we Make It Easy Make It Fun Make It Happen
Position: Assistant Banking Center Manager
Location: Quitman Banking Center
Position Overview:
Direct platform and Universal Banker activity to provide efficient, high quality customer service, achieve retail sales targets, and deliver that service profitably through a well-trained and motivated staff.
Primary Job Functions:
- Support the Banking Center Manager by overseeing daily operations and serving as primary point for team members on customer service and transaction processing. Works with the team to process customer account servicing and transactions.
- Assists in leading and directing team members by example with excellent customer service skills and quality.
- Collaborates with the Banking Center Manager on team member development, training needs, and performance. Provides coaching to team members to improve performance and job awareness.
- Other duties as assigned.
Experience:
1. Previous teller experience - required.
2. Previous banking experience - preferred.
Knowledge:
1. A thorough knowledge of teller procedures or general bank operations.
2. Understand bank policies and procedures.
3. Have a thorough knowledge of bank products and services.
4. Have the ability to effectively handle all routine and complex transactions at the branch.
5. Knowledge of up-to-date loan compliance policies and procedures.
Skills/Abilities:
1. General clerical and math skills.
2. Must present a professional image in dealing with customers, interdepartmental and external representatives.
3. Perform duties with considerable speed and accuracy.
4. Sales and service skills; demonstrated ability to positively persuade customers and to identify and satisfy their needs.
5. Ability to coordinate a high level of activities in a variety of conditions.
6. High degree of accuracy and attention to detail.
7. Ability to handle information of confident nature.
8. Ability to adhere to deadlines and tight schedules.
9. Ability to use various office equipment, including, computer, e-mail, internet, Excel, and Microsoft Word.
10. Have a high degree of interpersonal skills, attitude, judgment, communication and the ability to effectively interact with customers and employees.
11. Ability to exercise personal and professional responsibility and work with limited direction.
12. Demonstrate a "Team" attitude at all times.
Colony Bank is an equal opportunity employer.
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