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Field Service Supervisor

2 weeks ago

Erie, PA, United States Dcomm Full time

Job Type

Full-time

Description

Lead. Mentor. Build the Future.

At DCOMM, we're connecting communities and powering progress through reliable broadband and communications infrastructure. As we continue to grow, we're looking for a Field Service Supervisor to lead by example - supporting and guiding local technicians, improving field performance, and helping drive our mission of excellence and customer satisfaction.

This is a hands-on leadership role for someone who's as comfortable solving technical challenges in the field as they are coaching others toward success. If you're an experienced cable or broadband technician ready to take the next step, this opportunity is for you.

Requirements

What We're Looking For?

  • 2+ years of experience in the cable or broadband industry
  • Strong technical skills and the ability to lead and motivate others
  • High school diploma (or equivalent) required
  • Valid driver's license and clean driving record
  • Physical ability to work at heights, lift heavy equipment, and work in various weather conditions
  • Strong communication skills, attention to detail, and commitment to safety
What You'll Do
  • Lead, train, and mentor field technicians to ensure quality and safety standards are met
  • Troubleshoot and repair service issues with professionalism and minimal supervision
  • Support field operations and office staff to ensure efficient workflow and documentation
  • Communicate clearly with customers, delivering exceptional service and building trust
  • Ensure vehicles, tools, and equipment are maintained and ready for daily operations
  • Help identify and implement process improvements to increase team productivity
  • Promote teamwork, accountability, and a positive culture across the field team
Why Join DCOMM?
  • Weekly pay - consistent, reliable income
  • Competitive compensation based on experience
  • Company vehicle provided (with maintenance and fuel)
  • Health insurance & paid time off
  • Flexible scheduling and opportunities for advancement
  • Work with a company that values leadership, innovation, and teamwork

DCOMM | Build Skills. Build Connections. Build Your Future.

COMMITMENT TO EQUAL OPPORTUNITY

DCOMM is an Equal Opportunity Employer. We are committed to fostering an inclusive and equitable workplace where diversity is celebrated. We do not discriminate based on race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.