Express Lube Advisor

3 days ago

Helena, MT, United States Lithia & Driveway Full time

Dealership:L0157 Lithia Chrysler Dodge Jeep Ram Fiat of Helena

Lithia Chrysler Dodge Jeep Ram Fiat of Helena

Express Lube Advisor

Pay Range: $18.00 - $28.00 per hour depending on experience

Schedule: Monday through Friday

The largest auto dealership group in the country, Lithia Motors is about providing customers with an honest, simpler experience, all the while working in a positive team environment.

The Express Lube Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. They serve as the communicator between customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Responsibilities:

  • Welcome clients when they arrive to our Collision Center.

  • Determine the nature of the client’s visit.

  • Inform the Estimator of the client’s arrival.

  • Order Parts

  • Write PO's and invoices.

  • Schedule appointments for our Estimator via email, phone, and in person.

  • Provide information to appropriate store personnel regarding client needs and expectations to help ensure the entire team is prepared to provide the highest level of service to the client.

  • Provide administrative support to the staff when necessary.

  • Maintain and stock client refreshments and waiting areas.

  • Maintain a consistent level of communication with our Estimators and Managers.

Qualifications:

  • Communication skills – communicates effectively with others.

  • Time management – managing one’s own time and time of others.

  • Typing – ability to type efficiently in order to enter repair orders.

  • Basic computer & cost calculation skills.

  • Acceptable driving record and a valid driver's license in your state of residence.

We offer best in class industry benefits:

  • Competitive pay

  • Medical, Dental and Vision Plans

  • Paid Holidays & PTO

  • Short and Long-Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Lithia Learning Center

  • Vehicle Purchase Discounts

  • Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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