Data Center Technician 1

4 days ago

Pleasant Prairie, WI, United States arvato Bertelsmann Full time

This role supports Arvato's newest data center services, delivering critical solutions such as high-security transport, white-glove delivery, and technical support. Our clients include hyperscale data center operators, high-tech freight forwarders, co-location providers, and Software as a Service (SaaS) companies. The Data Center Technician assumes a critical role in the installation and upkeep of cabling to guarantee seamless operations of hardware networks, including equipment and server/network rack decommissioning.

YOUR TASKS

  • Arrive at clients' sites on time, with all required equipment, uniform, procedures, documentation, and PPE.

  • Cable server racks by patching and dressing fibre and copper cables (in certain regions, and training will be provided).

  • Provide industry-leading customer service levels by always acting professionally with clients and colleagues.

  • Follow clients' procedures and requirements, including health and safety, and security.

  • Communicate with colleagues, including managers, planners, team leaders and supervisors, in a consistent, timely, and efficient manner. Reports include arrival times, delays, safety concerns, and completion times.

  • Complete daily checklists and providing reports on daily activities or tasks, including other general administration tasks.

YOUR PROFILE

  • Valid driving license with a good driving record.

  • Ability to travel for business needs.

  • Basic experience with hand and power tools.

  • Experience with Microsoft Word, Excel, Teams and email.

  • Prior experience in a data center, logistics or construction environment preferred.

  • Knowledge of network cabling, optic types, and test equipment preferred.

  • Familiarity with common networking terms, cabling infrastructure best practices and methodologies preferred.

  • Prior experience with medium to large, complex project scopes and ambiguous details within work environment strongly preferred.

  • Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters preferred.

  • Understanding of infrastructure technologies, including Routers, Switches and other network gear preferred.

WE OFFER

Medical, Dental, Vision, Life Insurance, and Disability Pay.

401(k) with company matching up to 6%.

Paid Time Off, including paid holidays.

Flexible Spending Accounts.

Voluntary benefits such as legal and financial assistance, pet insurance, and more.

Employee Assistance Program.

Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.

Commuter benefits.

Employee engagement activities.

EOE Protected Veterans/Disability

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