Grand Central Barista

1 week ago

Lake Geneva, WI, United States Grand Geneva Resort & Spa Full time

Description

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Part Time Barista at the Grand Geneva Resort & Spa, you'll be responsible for taking orders and crafting drinks with a friendly smile and swift precision.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

  • Fully understand the menu, including ingredients, preparation, and service standards for beverages and dishes.
  • Deliver excellent service accents, including proper presentation and product knowledge of Grand Geneva and Starbucks offerings.
  • Follow standards for merchandising, stocking, rotating, and storing all products.
  • Handle guest orders from start to finish, ensuring complete satisfaction.
  • Maintain efficient flow of soiled dishes to the kitchen and restock clean supplies in the restaurant.
  • Efficiently operate the POS system (Micros) and follow proper cash handling procedures.
  • Manage designated stations with proficiency in multitasking and side work completion.
  • Process guest checks and submit closing paperwork promptly, addressing any guest complaints as needed.

What do you bring to the role?

  • High school diploma or equivalent required; prior hospitality, customer service or barista experience preferred.
  • Strong communication skills and familiarity with the hospitality industry.
  • Ability to build effective relationships with management, staff, and the public.
  • Works well independently and in teams; must be a collaborative team player.
  • Detail-oriented, highly organized, and able to multitask and prioritize effectively.
  • Outgoing, pleasant personality with the ability to work under pressure.
  • Physically able to stand, walk, lift up to 25 lbs., and perform various tasks.
  • Flexible availability, including days, nights, weekends, and holidays.

What's in it for you?

  • A free, well-balanced meal every shift
  • Discounted gym membership
  • Room discounts at Marcus Hotels & Resorts
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
  • Free parking
  • "Two for one" movie theater coupons at Marcus Theatres
  • Ability to grow your career and transfer from one property to another
  • Early wage access
  • Paid time off
  • Flexible scheduling
  • And more

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.

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