Customer Service Representative

1 week ago


Decatur, AL, United States Polyplex Full time
Customer Service Representative Job Summary: Polyplex is looking for a motivated Customer Service Representative to join our growing team

Pay & Perks:

  • Salary: $40,000
  • BCBS of Alabama for medical, Guardian- Dental; EyeMed- Vision
  • Life insurance, STD, LDT, and identity theft are covered at 100%
  • 401k match program: The company matches 3.5% on an employee's contribution of 6%
  • 80 hours of accrued Vacation
  • 24 hours of accrued Emergency Leave
  • 10 paid Holidays
Requirements:
  • High school or GED
    • Bachelor's degree is preferred
  • 1 year of Customer Service experience preferred
Duties & Responsibilities:
  • Order Fulfillment & Costing (arrange logistics and monitor carrier costing, warehouse costing, inventory reconciliation, consignment account reporting, verification of delivery, aging inventory, invoicing, PO’s)
  • Customer Relations (email communication to customers, monthly closing, order tracking, customer status reports, cross training)
  • Customs & Compliance
Competencies:
  • Above Average knowledge: excel, work & Outlook
  • Well spoken
  • Aptitude for problem solving
  • Multitasking


Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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