Payroll and Benefits Administrator

3 days ago

Milwaukee, WI, United States Hatch Staffing Full time
Job Description

Payroll & Benefits Administrator

Location: [Insert Location or "Remote/Hybrid Available"]
Department: Human Resources
Employment Type: Full-Time

About the Role

We are seeking a Payroll & Benefits Administrator to support day-to-day HR operations and ensure an exceptional employee experience. This position manages payroll and benefits processing, employee inquiries, and leave administration with a focus on accuracy, compliance, and empathy. This is a great opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering detail-oriented, people-focused HR support.

What You'll Do

  • Payroll & Benefits Administration:
  • Process and maintain all benefit enrollments, changes, and terminations.
  • Administer wellness and eligibility files, COBRA events, and vendor updates.
  • Coordinate with benefit and payroll vendors to ensure accurate employee data and deductions.
  • Employee Support & Communication:
  • Respond to approximately 50 daily inquiries from employees via the shared HR inbox.
  • Use discretion and sound judgment when deciding between email or phone communication.
  • Provide empathetic, accurate, and timely responses to benefits and payroll questions.
  • Leave of Absence (LOA) Coordination:
  • Manage all administrative aspects of employee leave programs.
  • Partner with third-party FMLA vendors to track cases and maintain accurate documentation.
  • Ensure compliance with federal, state, and institutional leave policies.
  • Compliance & Data Accuracy:
  • Maintain data integrity within HR systems and ensure compliance with all regulations.
  • Conduct regular audits to verify accuracy of benefits, deductions, and eligibility files.
  • Partner with HR leadership to resolve discrepancies and streamline workflows.
  • System & Vendor Management:
  • Utilize HRIS platforms (UKG preferred) to manage employee benefit and payroll data.
  • Collaborate with benefit carriers, leave vendors, and HR team members to optimize processes.
What You Bring

Required:
  • 3+ years of experience in payroll and benefits administration.
  • Strong understanding of benefit plans, COBRA, and leave administration.
  • Excellent attention to detail, accuracy, and confidentiality.
  • Effective communication and customer service skills.
Preferred:
  • Experience with UKG (or similar HRIS system).
  • Prior work with FMLA vendors and/or higher education institutions.
  • Familiarity with wellness and eligibility file management.
Who You Are
  • Empathetic & patient: Supports employees with care and professionalism.
  • Organized & detail-driven: Handles complex data and multiple priorities seamlessly.
  • Adaptable: Thrives in an environment with shifting needs and systems.
  • Collaborative: Works well across HR functions to deliver cohesive support.
How You'll Succeed
  • Accurately process payroll and benefits with minimal errors.
  • Ensure timely and compliant leave administration.
  • Deliver clear and empathetic communication to all employees.
  • Contribute to improved HR efficiency and reduced administrative burden for leadership.
Hiring Process
  • Resume Review
  • Initial Virtual Interview with HR Management
  • Team Interview with Benefits & Leave Support Staff
  • Final Interview with HR Director (Virtual or In-Person)
Start Date: Flexible - hiring for the right fit.

Why Join Us

You'll be part of a collaborative, professional HR team that values accuracy, empathy, and follow-through. This role offers the opportunity to make a tangible impact on both employee experience and organizational effectiveness.

Meet Your Recruiter

James Fletcher
Account Manager

Hi there Searching for a new job is hard; let me make it easier. I love Milwaukee and have deep connections with this city. I recently shifted career paths and have a passion for helping you do the same thing. What are you waiting for? Let's go
  • 414-231-9266
  • james@hatchstaff.com
  • Connect on Facebook
  • Connect on LinkedIn

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