Process Improvement Analyst Richmond, VA

1 week ago

Richmond, VA, United States C4 Technical Services Full time
Process Improvement Analyst
Location: Richmond, VA--on site
Duration: 6 months, may be extended, but contract only
Schedule: Monday through Friday 7am or 8am start

You will lead the process improvement workstream for US Bakeries for the next 6 month. During this assignment you will analyze different process connected with absences (medical leaves, unexcused leaves, legal leaves) and set a plan on how to improve those process. During the assignment you will ensure our absenteeism control strategy is implemented and is fully effective.

You will:
• Analyze and map current process for absenteeism management/ reporting, defining roles involved, responsibilities, frequencies, etc with focus on US. Benchmark Canada as needed.
• Clarify and standardize classifications for planned/ unplanned across NA. Guarantee standardization and alignment with global standards.
• Map and communicate opportunities of improvement, with focus on US Bakeries. Focus on buckets: Unexcused, FMLA, WC, Sick days procedures. Define flowcharts for all of these losses and how they should be addressed.
• Lead project governance: implement changes, manages change, train, report weekly action completed. Act as a role model of Zero loss mindset and principles through effective coaching and development of the team.
• Lead and be Accountable to establish a strong Governance to Review, Control project performance and Continuous Improvement plan and embed a zero loss mindset to constantly improve and deliver against best in class both internally and externally.
• Create procedures/ SOP/ Training material to support process improvement.

What you will bring (skills & experiences desired):
A desire to drive your future and accelerate your career and the following experience and knowledge:
• Strong knowledge and experience managing absenteeism in the US environment, knowledge of FMLA, sick days, STD - LTD, workers comp, etc.
• Excellent communication (verbal & written), coaching, and leadership skills in a team-based environment.
• Demonstrated abilities in Analytics - excel management.
• Project management skills, problem solving, influence skills to work with different teams - organizations.
• Knowledge of time and attendance systems such as Kronos - Infor.

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