Network Provisioning Engineer

Segra is searching for a qualified and experienced Network Provisioning Engineer to join us in a full-time capacity.

Location Requirement:

This work arrangement for this role is a hybrid position, requiring three (3) days in the office, with flexibility to work remotely two (2) days each week.

Role Overview:

This position provides in depth support of the SEGRA Networks, IP and Ethernet Networks. The Data Provisioning Engineer II will have knowledge of commonly used concepts, practices, and procedures within one of the functional areas of the organization, identified in the Skill Discipline Matrix provided below.

Required Qualifications:

• Must have prior experience with E-Line and ELAN doing tasks such as provisioning, testing, and/or troubleshooting via CLI.
• Minimum of 4 years of experience in networking engineering, or alternatively a minimum of 4 years of experience in layer 2 provisioning experience related to E-Line and ELAN.
• Must have prior experience Provisioning with Ciena equipment or strong knowledge of Cisco equipment.
• Must be able to work after hours during on-call rotation.
  

Preferred Qualifications:

• Must be able to demonstrate provisioning experience for Ring and Linear Services
• College degree in Engineering or a related field and 3-5 years professional level experience; or 6+ years professional level related Engineering/Technical experience; or an equivalent combination of education and professional level related Engineering/Technical experience.
• 6+ years troubleshooting higher level Network Hardware and provisioning.
• 6+ years in network operations environment or related job.
• Extensive understanding of either the Data or Transport disciplines in the Skill Matrix.
• Excellent verbal, written communication skills.
• Excellent customer service skills.
• Proficiency with various computer applications and Microsoft Office applications to include, but not limited to Word and Excel.
• Good analytical and problem solving skills.
• Must have the ability to utilize a computer keyboard and monitor for extended periods of time.
• Must be detail oriented with good organizational and time management skills.
• Ability to multitask effectively.
• Must have effective interpersonal skills to interact successfully with customers, management, and team members to ensure customer satisfaction.
• Must be able to prioritize and re-prioritize as needed, in a fast-paced working environment, especially when dealing with time-sensitive issues and mandated deadlines.
• Must be analytical and have proven problem-solving abilities.
  

About Segra:

Segra is one of the largest independent fiber network companies in the nation, able to offer state-of-the-art communication solutions backed by always-on customer service. We are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world's largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.

Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities we serve by hiring locally and continually upgrading our network infrastructure. Segra has over 1200 employees, 500k+ on-net and near-net buildings, and 44k+ fiber-route miles. We exist purely to help businesses within our footprint be successful.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Flexible Spending/Health Savings Accounts
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave
• Legal, accidental, hospital indemnity, identify theft, pet insurance
  

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range:$70,800 - $88,500

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.