Program Manager

5 days ago

Brunswick, GA, United States SMX Services and Consulting, Inc. Full time
Program Manager (Key Personnel) - IT DOSS (FLETC)

Worksite: FLETC HQ (Glynco, GA) and TDYs as needed to Artesia, NM; Charleston, SC; Cheltenham, MD
Schedule: Mon-Fri, roughly 7:00 a.m.-5:00 p.m. (occasional off-hours by approval)
Suitability: Public Trust / FLETC onboarding compliance
Pay Rate (Unburdened): $80.00 - $85.58/hour

Role Summary

Lead the IT DOSS program across multiple workstreams. Drive performance against SLAs, manage risk/issue/change, oversee budget/schedule/quality, and coordinate stakeholders and reporting.

Responsibilities
  • Provide overall program governance and day-to-day leadership across IT operations and modernization efforts.
  • Develop and manage risk and opportunity documentation; apply technical and technical-management processes.
  • Oversee performance-based service agreements (PBSA), cost controls, and schedule adherence.
  • Lead planning, status, and deliverable reviews; ensure audit-ready documentation.
  • Coordinate transition activities, reporting cadence, and customer communications.
Minimum Qualifications (Government-defined)
  • Education: Minimum four-year degree with a major in engineering, system management, business administration, and/or related field.
  • Experience: At least seven (7) years of IT program or project management experience, including:
    • Developing risk and opportunity management documents
    • Developing/applying technical and technical management processes
    • Managing performance-based service agreements (PBSA)
    • Developing/managing project budgets
    • Writing business cases
    • Strategic planning
Required Certifications
  • None explicitly required by the Government for this position.
Core Skill Sets
  • Program/portfolio leadership in complex IT environments
  • Risk, issue, and change control; schedule and financial management
  • PBSA oversight and vendor/stakeholder coordination
  • Executive communication, reporting, and briefing development
  • Strategic planning and business case development
  • Process development and continuous improvement

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