HHS Connection Center Student Assistant
1 week ago
Compensation Type: Hourly
Compensation: $12.00
Job Summary
Purpose of Position:
Student Connection Center Representatives on the main campus will help with the college's student retention efforts through current and prospective student events. Answering questions by phone and in person about the admissions requirements for any Health and Human Services Divisions Programs. The goal is to help students remove barriers to persistence and to reinforce success-oriented behaviors that lead to certificate and degree completion.
This position is open to students with Federal Work Study Eligibility Only.
Duties and Responsibilities:
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements.
Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty.
Primary Responsibilities:
1. Clerical Support & Documentation
- Assist in setting up and maintaining filling systems
- Complete and process forms, records, and documents according to established procedures.
- File documents accurately within departmental systems.
- Assemble packets and materials for events and internal use.
- Copy and scan documents, reports, and records.
- Sort, collate, and bind copied materials as needed.
- Enter data into computer databases and spreadsheets.
- Generate basic reports as requested.
- Maintain confidentiality and security of sensitive or protected information.
- Assist in maintaining and updating departmental documents using Microsoft Office Suite.
- Serve as a positive, friendly, and helpful representative at the front desk.
- Provide front-line customer service in person or by phone to students, faculty, staff, and community members.
- Assist visitors and callers with information and directions to appropriate departments or resources.
- Support staff with general office tasks such as filing, message delivery, mail sorting/delivery, returning calls, making copies, and preparing informational materials.
- Assist in compiling information for reports, packets, or events.
- Participate in division-sponsored events as a representative of the department.
- Maintain regular and predictable attendance based on assigned schedule.
- Perform additional duties as assigned to support the team and department operations.
- Maintain privacy and confidentiality of student records and other sensitive information.
- Fosters and maintains a community of respect for faculty, staff, students, and members of the community.
- Work a consistent, reliable schedule and exhibits regular and punctual attendance.
- Perform other duties as assigned.
Knowledge of:
Word, Excel, Powerpoint
Skill in:
Professionalism and customer service. Skilled in written and verbal communication, telephone and computer skills (including fundamental understanding of MS Office)
Ability to:
Manage time, complete all duties while maintaining strict confidentiality of sensitive records and information. Must be able to work in a team environment, hold consistent, reliable schedule, and work independently.
Minimum/General Qualifications:
This position requires applicants to have Federal Work Study as part of their current Financial Aid package with Columbus State. You must also be enrolled in SIX or more credit hours in a degree or certificate program. Visit https://www.cscc.edu/services/careers/work-study.shtml for a full explanation of eligibility requirements or visit Nestor Hall 113 to request Federal Work Study if you were not awarded it already. Any applicants without Federal Work Study eligibility will not be considered for this position.
Applicants must have received a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109.
Must have reliable transportation or other means to get to work regularly.
Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non-degree-seeking are not considered eligible for Student Employment.
Schedule:
Monday to Friday 7:30 am to 6 pm - some Saturdays or Sundays requested.
Maximum 20 hours per week.
Work will be performed: On-site only,
Pathways/Majors that may be interested in this position:
Business Management, Computer Science, Office Management. Students who are currently in any Health and Human Services Division Programs would be a positive influence in the office.
Position Specific Qualifications: N/A
Preferred Qualifications:
Previous work experience in an office environment or customer service environment such as retail or food service.
Professional Development
Students employed by Columbus State are exposed to professional work environments where they develop many of the important transferable skills necessary for future success in the workforce. We are dedicated to helping students set the stage for professional life through their participation in the following program(s):
CSTATE GROW (Guided Reflections on Work)
The program consists of brief, structured conversations between supervisor and student to reflect on and integrate what they are learning. All student employees and their functional supervisors participate in this program during Autumn and Spring semesters.
Career and Leadership Development Program (CLDP)
The program consists of paid competency-based career and leadership development activities designed by Career Services. All Tier/Level III positions are automatically enrolled in this program.
Career competencies you can expect to learn through Student Employment:
- Career & Self Development
- Critical Thinking
- Leadership
- Teamwork
- Communication
- Equity & Inclusion
- Professionalism
- Technology
Part time
Union (If Applicable):
Scheduled Hours:
20
Additional Information
In order to ensure your application is complete, you must complete the following:
- Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
- Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.
Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.
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