Operations Specialist

2 days ago

Columbia, MD, United States Transformation Healthcare Full time

Job Type

Full-time

Description

We are seeking a detail-oriented and proactive Operation Specialist to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office, providing excellent support to both staff and clients. This position requires strong organizational skills, effective communication, and the ability to manage multiple tasks efficiently. A background in office management or supervision is preferred, along with proficiency in phone systems and etiquette.

Responsibilities

  • Manage the daily office operations, including scheduling appointments and managing calendars.
  • Provide administrative support to various departments as needed, ensuring all tasks are completed accurately and on time.
  • Supervise and mange office staff and ensure all shifts are covered.
  • Maintain organized records and files, both electronic and physical, to facilitate easy access to information.
  • Act as a liaison between clients and staff, addressing any concerns or questions promptly.
  • Support the CSR team with clerical duties, including patient check-ins and appointment confirmations.
  • Utilize computerized systems for data entry and management of office documents.
  • Collaborate with team members to improve operational efficiency and enhance client satisfaction.
  • Conduct staff meetings and and general morning huddles
  • Attend all monthly supervisors training and meetings
Requirements
  • Proven experience in an office management or supervisor role is highly desirable.
  • Strong organizational skills with the ability to prioritize tasks effectively.
  • Proficiency in using phone systems and maintaining professional phone etiquette.
  • Bilingual candidates are encouraged to apply, as this will enhance communication with diverse clients.
  • Familiarity with clerical duties related to behavioral health is a plus.
  • Excellent typing skills and proficiency in computer applications are essential for this role.
  • A positive attitude, strong work ethic, and the ability to work collaboratively within a team environment are key attributes we seek in our ideal candidate.
Join us as an Operation Specialist where you can contribute to our mission of delivering exceptional service while growing your career in a supportive environment

Job Type: Full-time

Pay: $24.05 - $26.76 per hour

Expected hours: 40 per week

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Vision insurance
Schedule:
  • 8 hour shift
  • Day shift
Education:
  • Associate (Preferred)
Experience:
  • office supervisor: 3 years (Required)
Ability to Commute:
  • Columbia, MD 21046 (Required)
Ability to Relocate:
  • Columbia, MD 21046: Relocate before starting work (Required)

Work Location: In person

Salary Description

$24.05-$26.76 per hour

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