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Hospitality Lead|Part-time| Iowa Cubs
3 weeks ago
Overview
The Hospitality Lead is responsible for running the operation of the concession stands including the cashiers, cooking and prep areas. The Hospitality lead will oversee stands cleanliness/neatness, product quality, customer service, stand safety, food safety, and alcohol service.
Employee must maintain excellent attendance and be available to work a flexible schedule including days, nights, weekends, and holidays based on the Iowa Cubs Baseball schedule (March-September).
This role will pay an hourly wage of $15.00. plus tips
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
- Assist Concession Manager in preparation for event needs.
- Performs opening and closing procedures for event.
- Ensure concession staff are following proper policy and procedure in accordance with OVG Hospitality standards.
- Verifies inventory prior to and after the event for accuracy as required.
- Responsible for overseeing concession stand workers.
- Responsible for communicating performance concerns according to company policy and practice to Concession Manager.
- Willing to cover any open position to assure location is fully operational and company standards pertaining to the speed of service and guest satisfaction are met.
- Oversee stand cleanliness, product quality, customer service, food safety, and alcohol service are being met by OVG Hospitality company standards.
- Assist in other areas in the Concession Department as directed.
- Other duties as assigned to support the Concession operation as directed by Concessions Manager or Food & Beverage Director.
- Age 18 or older.
- High school diploma or equivalent preferred.
- Previous experience in basic food handling, sanitation, and customer service is preferred.
- Detail oriented, ability to multi-task and effectively prioritize in a fast-paced, changing environment.
- Ability to be self-directed while working in a team-oriented environment.
- Ability to read in the English language to effectively manage inventory and requisitions.
- Ability to work a flexible schedule including days, nights, weekends and holidays
