Salesforce Business Analyst

2 days ago


San Francisco, CA, United States Cynet Systems Full time
Job Description:

Pay Range: $65hr - $70hr
  • The Salesforce Business Analyst is responsible for gathering, analyzing, and translating business requirements into functional Salesforce solutions.
  • This role collaborates with technical teams, coordinates testing, communicates with stakeholders, and drives continuous improvement of Salesforce implementations.
Responsibilities:
  • Elicit, document, and analyze business requirements from stakeholders.
  • Translate business needs into functional specifications for Salesforce features.
  • Collaborate with technical teams to design scalable Salesforce solutions.
  • Configure custom objects, workflows, validation rules, and dashboards.
  • Coordinate and execute User Acceptance Testing (UAT).
  • Ensure solutions meet business needs and quality standards.
  • ct as liaison between business and technical teams.
  • Prepare and present reports on project status and recommendations.
  • nalyze system performance and recommend optimizations.
  • Stay updated on Salesforce releases and new features.
Requirement/Must Have:
  • Strong business analysis skills including needs analysis, process mapping, wireframing, and documentation.
  • Excellent communication and problem-solving abilities.
  • Proficiency in Salesforce CRM (Sales Cloud, Service Cloud), SOQL, and data management.
  • Familiarity with Salesforce reports, dashboards, and automation tools.
Should Have:
  • Salesforce Certified Business Analyst (recommended).
  • Salesforce Administrator, Platform App Builder, and Agile/CSM certifications are a plus.
Experience:
  • 8 years in business analysis, preferably with Salesforce projects.
  • Exposure to Agile methodologies and CRM optimization.
Qualification And Education:
  • Relevant degree or equivalent experience in business analysis, information systems, or related field.

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