PATIENT SERVICES REP-MOORESTOWN
2 weeks ago
PATIENT SERVICES REP-MOORESTOWN
Moorestown, NJ
Job ID 56650 Job Type Full Time
Shift Day
Specialty Clerical/Administrative
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About us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short DescriptionThis position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper's values to both customer and co-workers. Serves as patient's non-clinical navigator during discharge coordination
Experience Required
- Minimum one year of recent registration or billing experience working in a medical facility preferred.
- Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
- Epic experience preferred.
- Excellent organizational, written/verbal communication and teamwork skills.
- Demonstrated performance of excellent customer service skills.
Education Requirements
High School Diploma or equivalent required
License/Certification RequirementsNAHAM Certified Healthcare Access Associate (CHAA) certification preferred.
Special RequirementsCustomer service-oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette.
Must possess excellent communication skills both verbal and written. You must be skilled in the use of computers.
Travel between sites may be required, Moorestown and Voorhees surgery centers, as needed.
Hourly Rate Min $17.5Hourly Rate Max $27
The New Jersey Pay Transparency Act requires disclosure of the pay range for this position.
A salary offer will vary based on the job role, candidate experience, qualifications, internal pay equity and market data.
Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact talent-acquisition@cooperhealth.edu
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