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Planning, Associate Specialist
2 weeks ago
Become a Planning, Associate Specialist at Southern California Edison (SCE) and build a better tomorrow. \u00a0\u00a0In this job, you\u2019ll support the Planning Organization by assigning, tracking and balancing work assignments along with other Planning related tasks.\u00a0 As a\u00a0Planning, Associate Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
Responsibilities
- Responsible for checking daily for any new Service Requests (SRs, MSRs) or Work Orders in Design Manager; contacting customers to clarify scope, timeline, and specifications.
- Responsible for checking if existing notifications/SRs are existing on same or nearby structures, using in cGIS; analyze scope of work and define, based on standard guidelines, if the work should be assigned to Planners or Field Techs.
- Analyzes workload and skill sets of Planners/Field Techs and assign work to the most appropriate resource in Design Manager; bundle for Field Tech; update Planner folder in Sharepoint.
- Verify new service requests, work orders, and contact customers to clarify scope, timeline, and specifications daily
- Analyze scope of work to appropriately assign to planners or field planning technicians in Design Manager and update information in SharePoint.
- Reviews work order management data and weekly project status reports for completeness and accuracy and make updates and corrections as appropriate, including tracking of projects with appropriate system tools.
- Interface with the Planners and Field Techs to ensure that the project's status is up to date and accurate, including providing a report out to leadership of progress.
- Reviews and validates work order completion.
- Set-up and administer SharePoint sites to organize, share, and protect information, including maintaining all vital reports and updates to leaders.
- Maintain a safety conscious work environment.
- A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
- Analytical experience using Microsoft Excel to perform advanced functions such as VLOOKUP's, pivot tables, filtering/sorting, charts and graphing.
- Experience working with scheduling software.
Preferred Qualifications
- Experience using data visualization tools, to support efficient planning.
- Experience working in the electric utility industry.
- Experience with SAP.
- Experience with Project Management support.
- Experience with Customer Service.
Additional Information
- This position\u2019s work mode is\u00a0hybrid.\u00a0The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and\u00a0reside in the state of California. Further details of this work mode will be discussed at the interview stage.\u00a0The work mode can be changed based on business needs.
- Visit our\u00a0Candidate Resource\u00a0page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more
- Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
- The primary work location for this position is Santa Monica, CA (Santa Monica Service Center).\u00a0 However, the successful candidate may also be asked to work for an extended amount of time at alternate work locations.
- This position has an option for a 9/80 Alternate Work Schedule or 40hrs/5 days a week.
- Relocation does not apply to this position.
- This position is eligible for a location-based incentive.\u00a0 Incentive is offered if commitment is made to work on-site and to remain in specified work location for an agreed-upon timeframe.
- This position requires testing and applicants who are identified to continue through the selection process will be invited to test via email. Reference our\u00a0Information Guides for the following tests: SCE Excel Test (MS 365): Test #4118.\u00a0 Candidates who have previously passed these assessment(s), in some cases, may not need to retest again for this position.\u00a0
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About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We\u2019re fueling the kind of innovation that\u2019s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you\u2019ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
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Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
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We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.
