Bilingual (Mandarin) Community Outreach & Enrollment Specialist,
2 weeks ago
PACE Community Outreach & Enrollment Specialist
The organization offers a competitive total rewards package, reflecting a commitment to its team members:
Base pay starting at $75,000/year + uncapped commission structure and equity
Opportunity Overview
A mission-driven Healthcare / Health Services organization focused on providing life-extending, holistic care to vulnerable seniors through an innovative model is seeking a dedicated and relationship-focused Healthcare Sales Specialist.
This role is a critical part of the Marketing, Outreach, & Enrollment (MOE) team, serving as the primary driver of enrollment success. The specialist acts as both a community representative and a guide, building trust-based relationships to connect seniors and caregivers with life-changing Program of All-inclusive Care for the Elderly (PACE) services, allowing participants to live safely in their homes.
What Makes This Role Different?
- Mission-Driven Work: The focus is on connecting vulnerable seniors with necessary, life-changing care, not a high-pressure, transactional "hard sell."
- Relationship Focus: You will build genuine, ongoing relationships with seniors, caregivers, and community partners rather than chasing one-off sales.
- Community-First Approach: Success is driven by proactive, face-to-face outreach and engagement with local organizations, events, and community leaders, minimizing reliance on cold-calling.
The specialist will coordinate and initiate field-based outreach and engagement activities to drive qualified leads and participant enrollment:
- Identify opportunities to collaborate with community organizations to generate qualified leads and potential enrollments.
- Establish and maintain relationships with key community partners and leaders, including senior centers, assisted living facilities, food banks, churches, and other community-based groups.
- Develop and implement monthly marketing plans in collaboration with the MOE Director to consistently achieve enrollment metric goals.
- Serve as an educational resource, providing clear and comprehensive information regarding the program's holistic care model to community referral sources.
- Health Coverage: Full medical, dental, and vision insurance.
- Time Off: Generous work/life balance including 17 days of Personal Time Off (PTO), 12 observed holidays, and 6 sick days annually.
- Retirement: 401K savings with a company match.
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