Family Care Specialist

5 days ago


Crown Point, IN, United States Service Corporation International Full time

Our associates celebrate lives. We celebrate our associates.

Assist the Family Service Counselors with interment verifications, blind checks and memorials.

JOB RESPONSIBILITIES

  • Builds at-need charts
  • Verifies at-need files before sent for verification
  • Performs blind checks
  • Follows up with memorial renderings, processes and timelines
  • Notifies families when flowers are placed
  • Sets Arrangement Continuation Appointments
  • Designs memorials
  • Serves at-need cemetery families that currently own property
  • Sets follow-up visits at the at-need arrangement conference
  • Logs information for Family Service Counselors
  • Meets with funeral home at-need families
MINIMUM REQUIREMENTS

Education
  • High School diploma or equivalent
Certification
  • Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)
Experience
  • None
Knowledge, Skills & Abilities
  • Ability to communicate effectively with associates, contractor personnel and client families
  • Ability to work productively with minimal supervision; achieves work objectives in a timely manner
  • Ability to resolve routine problems promptly and effectively
  • Ability to adapt to change in priorities


Compensation: $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)

#SCI

Postal Code: 46307

Category (Portal Searching): Sales

Job Location: US-IN - Crown Point

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