Guest Services | Part-Time | PeoplesBank Arena

3 days ago

Hartford, CT, United States AEG Full time
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

As a member of the Guest Services Team, the Guest Services position will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere.

This role will pay an hourly rate of $16.00-$17.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

Responsibilities
  • Arrives for shift on time, neatly groomed and in a clean, pressed, well-maintained uniform
  • Greets all guests in a welcoming, friendly manner
  • Examines each ticket to ensure correct date and event
  • Escorts guests to correct seats
  • Answers guest questions regarding event and arena, e.g., location of concession stands, restrooms
  • Ensures non-smoking rules are followed
  • Keeps aisles and stairways clear of objects and guest gatherings to ensure safe entry/exit
  • Responds to guest concerns in a respectful and calm manner and contacts Supervisor or Manager as needed
  • Maintains a positive, outgoing demeanor always adhering to "Expectations for Guest Service"
  • Accurately and thoroughly completes all pertinent reports and documentation
Qualifications
  • Prior Guest Services experience required
  • Excellent communication skills required with thorough understanding of written and spoken English
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Ability to work at the arena in Hartford, CT and the stadium in East Hartford, CT
  • Ability to stand for extended periods of time
  • Ability to traverse a variety of terrain and floor surfaces including stairs, escalators, carpet, concrete
  • Ability to work in heights, in darkened area, around crowds, loud noises and flashing lights
  • Ability to remain calm and focused in fast-paced environment and stressful situations
  • Ability to work in adverse weather conditions, as needed

  • Event Assistant | Part-Time | PeoplesBank Arena

    2 weeks ago

    Hartford, CT, United States Oak View Group Full time

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • Lead Facility Worker | Full-Time | PeoplesBank Arena

    5 days ago

    Hartford, CT, United States Oak View Group Full time

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • Lead Facility Worker | Full-Time | PeoplesBank Arena

    2 weeks ago

    Hartford, CT, United States Oak View Group Full time

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • Lead Facility Worker | Full-Time | PeoplesBank Arena

    7 days ago

    Hartford, CT, United States Oak View Group Full time

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • Event Assistant | Part-Time | PeoplesBank Arena

    1 week ago

    Hartford, CT, United States Oak View Group Full time

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • Event Assistant | Part-Time | PeoplesBank Arena

    2 weeks ago

    Hartford, CT, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview The Event Assistant will work closely with the Events Department including Event Management, Guest Services and Event Security. The primary responsibility of the Events Assistant...

  • Dishwasher | Part-Time | PeoplesBank Arena

    3 days ago

    Hartford, CT, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview The Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work...

  • Accountant - Hartford, CT - Part-Time

    5 days ago

    Hartford, CT, United States Your Part-Time Controller Full time

    Overview Your Part-Time Controller, LLC, (YPTC) is a national leader in providing outsourced accounting services to nonprofit organizations. Currently we are among the fastest growing accounting firms in the US, and we are seeking to add a talented Accountant to join our team. Your Part-Time Controller, LLC has been nationally recognized as THE Best Place...

  • Accountant - Hartford, CT - Full-Time

    2 weeks ago

    Hartford, CT, United States Your Part-Time Controller Full time

    Overview Your Part-Time Controller, LLC, (YPTC) is a national leader in providing outsourced accounting services to nonprofit organizations. Currently we are among the fastest growing accounting firms in the US, and we are seeking to add a talented Accountant to join our team. Your Part-Time Controller, LLC has been nationally recognized as THE Best Place to...

  • Banker - Hartford, CT

    1 day ago

    Hartford, CT, United States Peoples Bancorp (OH) Full time

    Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment....