Service Advisor

2 weeks ago

Louisville, KY, United States Bill Collins Ford Inc Full time

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future.  Join the Ford Family where we value service to each other and the world as much as to our customers

Service Advisor Compensation and Benefits:

  • Competitive Pay

  • Flexible Working Hours

  • Health Insurance

  • 401(K)

Service Advisor Responsibilities:

  • Greet customers promptly

  • Obtain customer and vehicle information

  • Clearly report all vehicle symptoms as described by the customer

  • Determine and recommend maintenance base on age, mileage and history of vehicle

  • Prepare a complete and accurate estimate of cost for labor and parts

  • Establish follow up time

  • Monitor the progress of each vehicle throughout the day, and update customers frequently

  • Verify that the final invoice reconciles with the work performed on the repair order

  • Explain all completed work and charges to customers

Service Advisor Requirements:

  • Previous experience at a Ford dealership is a plus

  • Ability to identify the problem quickly

  • Knowledge of automobiles

  • Proven record of achieving exceptional customer satisfaction

  • Past experience as a service advisor, assistant lane manager or service consultant

  • Very energetic personality 

  • A desire for a long-term career with a growing organization

  • Personal and professional integrity

  • Computer skills and willingness to learn new programs

  • Ability to learn new technology and repair and service procedures and specifications

  • Minimum of 1 year in service department

  • Ability to lift 50 pounds and work on your feet for extended periods of time

  • Ability to work in a fast-paced environment

  • Basic computer skills

  • Positive, friendly attitude 

  • High school diploma or equivalent

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

  • Advisor Service Representative

    3 days ago

    Louisville, KY, United States ADP Full time

    Title: Advisor Service Representative I Position Summary: Developing and maintaining the confidence of the RS advisor channel is an essential component to the success of ADPRS. The Advsior Service Representative role supports advisor-centric and associated client related inquiries with a concentration in RS Advisor Services for generalist and prospecting...

  • Automotive Service Advisor

    6 days ago

    Louisville, KY, United States Land Rover Louisville Full time

    Germain Land Rover Louisville Automotive Service Advisor Louisville, KY  At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.  As a Service Advisor, you will own the customer experience in the service lane and are the first point of...

  • ASE Automotive Service Advisor

    5 days ago

    Louisville, KY, United States Enterprise Mobility Inc Full time

    Overview As we continue to build our team in support of our vision to the be the world's best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility is excited to announce the opening of a Service Advisor! The Service Advisor will primarily be responsible applying their automotive maintenance and repair...

  • ASE Automotive Service Advisor

    1 week ago

    Louisville, KY, United States Enterprise Mobility Inc Full time

    Overview As we continue to build our team in support of our vision to the be the world's best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility is excited to announce the opening of a Service Advisor! The Service Advisor will primarily be responsible applying their automotive maintenance and repair...

  • ASE Automotive Service Advisor

    20 hours ago

    Louisville, KY, United States Enterprise Mobility Inc Full time

    Overview As we continue to build our team in support of our vision to the be the world's best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility is excited to announce the opening of a Service Advisor! The Service Advisor will primarily be responsible applying their automotive maintenance and repair...

  • Express Service Advisor: Honda World

    7 days ago

    Louisville, KY, United States Honda World Full time

    Here at Honda World we are always looking for bright, motivated, and energetic professionals to add to our world-classserviceteam. Honda World is #1 in New Vehicle Sales in the state of Kentucky for the last 5 years!Our dealership works as a team, and our team strives to be the best for our guests.. If you feel that your skills would be a valuable asset to...

  • Express Service Advisor: Honda World

    3 days ago

    Louisville, KY, United States Honda World Full time

    Here at Honda World we are always looking for bright, motivated, and energetic professionals to add to our world-classserviceteam. Honda World is #1 in New Vehicle Sales in the state of Kentucky for the last 5 years!Our dealership works as a team, and our team strives to be the best for our guests.. If you feel that your skills would be a valuable asset to...

  • Express Service Advisor: Honda World

    3 days ago

    Louisville, KY, United States Honda World Full time

    Here at Honda World we are always looking for bright, motivated, and energetic professionals to add to our world-classserviceteam. Honda World is #1 in New Vehicle Sales in the state of Kentucky for the last 5 years!Our dealership works as a team, and our team strives to be the best for our guests.. If you feel that your skills would be a valuable asset to...

  • Customer Service Advisor

    1 week ago

    Louisville, KY, United States WesBanco Bank Inc. Full time

    Back Customer Service Advisor - Stony Brook, Louisville #41-8582 Louisville, Kentucky, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be at Stony Brook, Louisville, KY. Market Louisville Work...

  • Clinical Advisor

    6 days ago

    Louisville, KY, United States Agiliti Health, Inc. Full time

    POSITION SUMMARY The Clinical Advisor is a key member of the Solutions team and ensures our internal and external customers are trained on SES products and clinical applications. PRIMARY OBJECTIVES AND RESPONSIBILITIES Having a deep understanding of all SES products, current and all new product as released Having a deep understanding of the clinical...