Commercial Lines Customer Service Representative
1 week ago
Job Location
Springfield, FSIA - Springfield, MO
Secondary Job Location(s)
Lebanon, FSIA - Lebanon, MO
Position Type
Full Time
Job Shift
Day
Job Category
Insurance
Description
Commercial Lines Customer Service Representative
First State Insurance Agency Company Info
First State Insurance Agency is a subsidiary of First State Bancshares. This means we have a whole family of support and a large backing. We are a growing insurance and financial services organization serving most states across the nation. Our home office is in Farmington, MO with numerous locations throughout Missouri.
Make a Positive Impact
First State Insurance Agency is looking for a motivated candidate with a strong customer service focus to fill the role of Commercial Lines Customer Service Representative.The Commercial Lines CSR provides service to current and prospective customers, as well as supporting Account Manager/Senior Account Manager and the book of business assigned to the team. In this role you will perform functions personally and in collaboration with the team.
Responsibilities in Accordance with Our Corporate Values
Professionalism
- Provide exceptional customer service to all clients while building relationships with clear effective communication
- Maintain confidentiality in all dealing with clients and within the agency
- Review all activities/follow-ups daily and check all changes for accuracy
- Review/Process all assigned documents within the prescribed processing times
- Prepare Proposals once quotes have been approved by producer or account manager
- Prepare Proof of Coverage documentation (Certificates/Auto ID Cards, etc.)
- Deliver "Summary of Insurance" to producers and account manager on a timely basis (150 days prior to renewal)
- Assist with policy change request on-line using, e-mail from AMS and create activity/follow-up
- Enter new or updated renewal application provided by producer or account manager using the submissions feature in AMS360.
- Assist with new and renewal marketing as directed by AM or Senior AM.
- Competitive pay and benefits package - with variable compensation program based on team performance
- 401(k) with generous employer match benefit
- Helpful, qualified, and available leadership
- A caring, stable work environment
- Excellent Customer Service skills
- Proficient in Microsoft Office
- Mustpossess and maintain Commercial Lines insurance license
- Exceptional written & verbal communication skills
- 1 to 2 years' industry specific experience preferred
- Strong sense of punctuality & attendance
- High school diploma/GED
Qualifications
Additional Information
Being a First Stater...
Being a First Stater means that you roll up your sleeves and dig in. It means you work hard and do your best. It means that you enjoy learning new skills and are always eager to improve. It means you help the team by being a great teammate. It means you're passionate about making a difference in the lives of our customers and our communities. It means you consistently find new ways to improve our organization.
Do you have what it takes to be a First Stater?
Make a Difference - Apply Now
First State Bancshares, Inc, is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.
-
Customer Service Representative
55 minutes ago
Springfield, MO, United States QC Holdings-LendNation Full timeCustomer Service Representative LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Store 0598 located at 2565 S Campbell Ave Springfield, MO 65807. The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right...
-
Customer Service Representative
2 days ago
Springfield, MO, United States Security Finance Full timeDescription Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Do you want multiple opportunities to advance your career? Do you want to work in an open, office environment? You’re the first face customers see...
-
Customer Service Representative
5 hours ago
Springfield, MO, United States Security Finance Full timeDescription Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Do you want multiple opportunities to advance your career? Do you want to work in an open, office environment? You’re the first face customers see...
-
Customer Service Representative
2 days ago
Springfield, MO, United States Community Choice Financial Family of Brands Full timeYour OpportunityCustomer Service Representative Speedy Cash Springfield, MO As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing...
-
Licensed Customer Service Representative
6 days ago
Springfield, MO, United States Staff My Agency Full timeMike Breeding - State Farm Agency located in Spingfield, MO has an immediate opening for a full-time Licensed Insurance Customer Service Sales Representative. We are seeking a qualified professional to join their winning team. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable...
-
Licensed Customer Service Representative
1 week ago
Springfield, MO, United States Staff My Agency Full timeMike Breeding - State Farm Agency located in Spingfield, MO has an immediate opening for a full-time Licensed Insurance Customer Service Sales Representative. We are seeking a qualified professional to join their winning team. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable...
-
Licensed Customer Service Representative
4 days ago
Springfield, MO, United States Staff My Agency Full timeMike Breeding - State Farm Agency located in Spingfield, MO has an immediate opening for a full-time Licensed Insurance Customer Service Sales Representative. We are seeking a qualified professional to join their winning team. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable...
-
Licensed Customer Service Representative
2 weeks ago
Springfield, MO, United States Staff My Agency Full timeMike Breeding - State Farm Agency located in Spingfield, MO has an immediate opening for a full-time Licensed Insurance Customer Service Sales Representative. We are seeking a qualified professional to join their winning team. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable...
-
Licensed Customer Service Representative
4 hours ago
Springfield, MO, United States Staff My Agency Full timeMike Breeding - State Farm Agency located in Spingfield, MO has an immediate opening for a full-time Licensed Insurance Customer Service Sales Representative. We are seeking a qualified professional to join their winning team. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable...
-
Relief Customer Service Representative Driver
2 weeks ago
Springfield, MO, United States VESTIS Full timeDescription The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful "Relief CSR" must be able to balance exceptional customer service with meeting and exceeding individual sales...
