On the Road Service Technician- Fulton

4 days ago

Fulton, NY, United States SYDENSTRICKER NOBBE PARTNERS Full time
  • Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.
  • May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.
  • Performs diagnostics and repairs on John Deere equipment and technology.
  • Mentors Service Technician Trainees and Service Technicians.
  • Conducts or supports customer clinics.
  • Performs diagnostics and repairs in the field as required.
  • Accountable for billable time and assigned work orders.
  • Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information.
  • May participate in Service EDUCATE Training programs required for the development of skills and knowledge.
  • Operates and maintains vehicles, tools and equipment required to perform job responsibilities.
  • Maintains a clean work area and performs work in a neat and orderly fashion.
  • Follows all safety rules and regulations in performing work assignments.
  • Maintains current knowledge of John Deere and competitive products.
  • Experience, Education, Skills and Knowledge performing service repairs.
  • Demonstrated experience consistently meeting performance metrics preferred.
  • Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technicians specialty.
  • Experience with the mechanical, electrical, and hydraulic systems used in off road, construction, lawn, or heavy equipment.
  • Experience operating vehicles, tools, and equipment for diagnostic purposes.
  • Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred.
  • Experience working cooperatively in a team environment.
  • Experience communicating effectively verbally and in writing.
  • Must have an adequate toolset to perform job responsibilities.
  • High School Diploma, GED, or equivalent experience required; Associate's degree preferred.
  • Valid driver's license required; CDL (Commercial Driver's License) preferred.
  • Time Management skills.

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