E-Commerce Resale Coordinator

3 days ago

Portland, OR, United States 2 Brothers Moving & Delivery Full time

Who we are:

At 2 Brothers Moving & Delivery, our mission is to remove the pain from relocation for our community. Our growth comes from hiring people who care about the work, the team, and our customers. We work hard, support each other, and keep a culture that balances high standards with genuine fun.

Benefits of Career Opportunities at 2 Brothers:

  • Great pay

  • A work environment that encourages collaborative approaches to diverse challenges across departments

  • Comprehensive Medical, Dental, Vision, Chiropractic, and Massage health insurance for yourself and family

  • Paid vacation, sick time, personal time, and maternity/paternity

  • Focus on personal health and fitness with an on-site CrossFit gym, personal training, and health supplements

  • Leadership retreats, personal development workshops, company events, and gatherings

Role (Duties):

  • Inventory Intake and Prep (20%) - Receive donated goods from crews or warehouse, stage items, and perform light cleaning to maximize value

  • Listing, Pricing, and Promotion (35%) - Photograph items, write accurate titles and descriptions, research comparable pricing, set and adjust prices, and cross-post to approved marketplaces

  • Buyer Communication and Transactions (30%) - Respond promptly to inquiries, qualify buyers, schedule safe pickups or meet-ups, collect payment, and issue receipts per company protocols

  • Reporting and Coordination (15%) - Maintain item logs and weekly KPIs, reconcile inventory to proceeds, and coordinate with Warehouse and Admin

Goal Posts:

  • List all intake items within 2 business days on approved marketplaces

  • Achieve a 30-day sell-through rate of 50% or better

  • Maintain median response time to buyer inquiries under 30 minutes during posted hours

  • Ensure 100% reconciliation between items and proceeds each week

  • Zero safety incidents at meet-ups

Qualifications:

  • #1 Qualification: A team-oriented, self-motivated seller with strong customer service who can own the process end to end and uphold company standards

  • 1+ year experience selling on Facebook Marketplace, OfferUp, Craigslist, eBay, or similar

  • Demonstrated skill in pricing, listing copy, and basic product photography

  • Strong written communication, negotiation, and follow-through

  • Organized, accurate record keeping; comfortable with spreadsheets and simple trackers

  • Valid driver’s license; ability to transport small to medium items; Spanish a plus

Compensation:

Base of $20/hr - $23/hr DOE, plus a performance incentive of 5% - 8% of net proceeds per sale, and the benefits listed above. Mileage reimbursement for approved pickups and meet-ups.

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