Shift Leader

2 weeks ago

Cicero, NY, United States Dunkin' Full time

We are looking for Shift Leaders to join our Dunkin' team

Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback. Shift leader works closely with the team, training and coaching new and existing employees; and supports management with other tasks/projects.

Responsibilities:

Team Environment: (but not limited)

  • Support a respectful team environment
  • Communicate shift priorities, goals and results with team members
  • Support the training of crew members as requested
  • Provide coaching and feedback to crew members
  • Empowers the team to satisfy guests and resolve problems
  • Provide great guest service, resolving guest issues while being polite and respectful
  • Educates on the Guest Satisfaction Survey program and ensures receipt are issued with each order
Operational Excellence:
  • Create and maintain a guest first culture in the restaurant
  • Resolve guest issues
  • Ensure Brand standards, recipes, and systems are executed
  • Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
Profitability:
  • Drive sales goals and results
  • Execute restaurant standards and marketing initiatives
  • Manage cash over/short during shift
  • Ensure all products are prepared according to Brand standards
Skills and Qualifications:
  • Fluent in English
  • Restaurant, retail, or supervisory experience
  • Math and writing skills
  • Basic computer skills
  • At least 18 years of age (where applicable)
  • High School diploma or equivalent, preferred
Competencies:

Great Focus:
• Understands and exceeds guest expectations, needs and requirements
• Displays a sense of urgency with guests
• Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
• Resolves guest concerns by following Brand recommended guest recovery process

Passion for:
• Sets and maintains high standards for self and others, acts as a role model
• Consistently meets or exceeds goals
• Contributes to the overall team performance; understands how his/her role relates to others

Problem Solving and Decision Making:
• Identifies and resolves issues and problems
• Uses information at hand to make decisions and solve problems; includes others when necessary

Interpersonal Relationships & Influence:
• Develops and maintains relationships with team members
• Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Benefits
  • Flexible schedule
  • Paid time off
  • Health insurance
  • 401(k)
  • Employee discount

  • Shift Leader

    4 days ago

    Cicero, NY, United States Taco Bell Full time

    Shift Leader - Part Time Cicero, NY You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Our Shift Leaders must support the RGM by...

  • Shift Leader

    7 days ago

    Cicero, NY, United States KWIK FILL Full time

    Pay Rates: Minimum Pay: $16.00 and Max Pay: $18.00 . 6182 RT 31, Cicero, New York #la-zipcode Company Conformance Statements In the performance of their respective tasks and duties, all employees are expected to conform to the following: Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees,...

  • Shift Leader

    2 weeks ago

    Cicero, NY, United States KWIK FILL Full time

    Pay Rates: Minimum Pay: $16.00 and Max Pay: $18.00 . 6182 RT 31, Cicero, New York #la-zipcode Company Conformance Statements In the performance of their respective tasks and duties, all employees are expected to conform to the following: Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees,...

  • Starbucks Team Leader

    7 days ago

    Cicero, NY, United States Target Brands, Inc. Full time

    The pay range per hour is $22.50 - $38.25 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target...

  • Starbucks Team Leader

    2 weeks ago

    Cicero, NY, United States Target Brands, Inc. Full time

    The pay range per hour is $22.50 - $38.25 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target...

  • Starbucks Team Leader

    6 hours ago

    Cicero, NY, United States Target Brands, Inc. Full time

    The pay range per hour is $22.50 - $38.25 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target...

  • Starbucks Team Leader

    2 days ago

    Cicero, NY, United States Target Full time

    The pay range per hour is $22.50 - $38.25 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target...

  • Level II X-Ray Technician in Aerospace Manufacturing

    2 days ago

    Cicero, NY, United States CPP- Syracuse Full time

    Build Your Career in Aerospace Manufacturing! Sign-on Bonus Up to $1,000 Are you ready to dive into a rewarding career in a dynamic and collaborative environment? Consolidated Precision Products (CPP) is a renowned sand-casting foundry specializing in aerospace and defense products, and we are eager to welcome talented individuals to our team. We offer...

  • Level II X-Ray Technician in Aerospace Manufacturing

    2 hours ago

    Cicero, NY, United States CPP- Syracuse Full time

    Build Your Career in Aerospace Manufacturing! Sign-on Bonus Up to $1,000 Are you ready to dive into a rewarding career in a dynamic and collaborative environment? Consolidated Precision Products (CPP) is a renowned sand-casting foundry specializing in aerospace and defense products, and we are eager to welcome talented individuals to our team. We offer...

  • Photo Specialist

    2 weeks ago

    Cicero, NY, United States Walgreens Full time

    Job Description: Provides customers with courteous, friendly, fast, and efficient photo service and information. Models and delivers a distinctive and delightful customer experience. Assists in other store functions, as requested (e.g. assisting customers at register, maintaining other departments). Customer Experience Engages customers and...