Lead Team Member

1 week ago

Holland, MI, United States J&H Family Stores Full time
BROAD FUNCTIONS: To obtain payments for goods while maintaining a high level of customer service. Assists the Store Manager with some of the daily operations.

SPECIFIC RESPONSIBILITIES:

In addition to all duties of a Team Member - Levels I and II the Lead Team Member is responsible for the following:

1. Supports Store Manager in loss prevention efforts

2. Provides as a back up for paperwork, deposit and orders in the absence of a manager

3. Checks gas prices

4. Provides assistance with scheduling employees

5. Assist with Month End procedures.

CONTACT WITH OTHERS - Internal:

1. Will have contact with other Store Clerks, Store Managers and District Managers on a daily basis

CONTACT WITH OTHERS - External

1. CUSTOMERS

2. Vendors

PREREQUISITES:
  • Education: High school diploma or equivalent with the ability to read and perform math. Ability to read, speak and understand English.
  • Attend and complete the 'Train the Trainer course'
  • Experience: Ability to understand, articulate and implement written and verbal instruction.
  • Ability to interact with customers on a friendly basis and work in a fast-paced environment
  • Availability: Must be able to work a flexible, full-time schedule which would include days, evenings, weekends, third shift and holidays. Hours will vary.
  • Must be able to be on call/work two weekends per month
  • Must be able to work 35-45 hours in a week
  • Must have reliable transportation
  • Must have the ability to be on call 24 hours a day
  • Physical:
  • Must be able to work any area of the store when needed and to operate a computerized Point of Sale system/cash register.
  • Position requires bending, standing, walking and repetitive use of hands and arms the entire workday.
  • Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
  • Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals.
BENEFITS:
  • Eligible for Insurance with FSA - 1st of the month, following 60 days from date of promotion.

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