Hospitality Associate

4 days ago

New York, NY, United States Chelsea Piers Full time
Job Details

Job Location
Chelsea Piers Fitness-Manhattan - New York, NY

Salary Range
$18.00 - $18.00 Hourly

Job Category
Hospitality

Description

About Chelsea Piers:

At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences.

This is an opportunity to be a part of an ambitious, high-end fitness business. Our goal is to deliver consistently safe, positive and engaging member experiences. Chelsea Piers Fitness seeks an enthusiastic, motivated individual to work as part of our hospitality team.

Role & Responsibilities:

As a Hospitality Associate, you will have the responsibility of delivering customer service in line with our Chelsea Piers Standards of Excellence.

The responsibilities and duties described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.

Responsibilities:
  • Deliver customer service in line with our Chelsea Piers Standards of Excellence.
  • Maintain a positive attitude and take initiative
  • Maintain Chelsea Piers Fitness product and brand knowledge
  • Monitor visitor access and maintain security awareness
  • Greet, assist, accommodate and escort all guests and visitors with a courteous and joyful nature
  • Assist with projects, when needed, including sales, marketing, events, etc.
  • Serve as a visible and active goodwill ambassador with prospective members
  • Proactively solve member issues
  • Use the Daily Activity Report
Qualifications

Qualifications:
  • Minimum of 6 months in customer service or related experience
  • High school diploma/GED required. Preferably Associate Degree or higher.
  • Positive, can-do and joyful attitude with the ability to multi-task in a fast-paced environment
  • Community-minded
  • Passionate about health & fitness
  • Works well with others. Excellent communicator.
  • Proactive problem solver
  • Flexibility to work a non-traditional schedule - ability to work on nights, weekends and holidays as needed
  • Ability to perform physical aspects of position, including but not limited to standing for a full shift & lifting up to 30lbs at a time.

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