Visual Supervisor

7 days ago

Boston, MA, United States Uniqlo Co., Ltd. Full time
Hourly pay: $20.50 - $24.00 / hour

Key Responsibilities:
  • Create, maintain, train and model brand standards for visual presentation, customer service, cleanliness and organization throughout the store; to ensure a consistent store experience.
  • Plan and execute new item deliveries to ensure they are quickly placed and all garments are represented on the floor in full size runs with proper signage where needed.
  • Partner with corporate to create, plan, implement and manage seasonal merchandising presentations and lead new visual merchandising initiatives.
  • Partner with store management to monitor merchandise sell through and replenishment needs utilizing sales reports.
  • Partner with store management on key visual merchandising decisions that have an impact on store workload and sales.
  • Ensure visually appealing and brand appropriate displays are created and updated to drive sell through and maximize sales.
  • Ensure lighting, fixturing and signage is accurate to highlight product, mannequins and visual displays.
  • Support store management to ensure all key objectives are met (i.e.: customer service, operational initiatives, etc.).
  • Ensures their team proactively manage customer needs and exceed expectations: providing product knowledge and recommendations to customers, by utilizing the U.N.I.Q.L.O. service standard, UNIQLO Fundamental Principles and 6 Standard Phrases.
  • Partner with the Store Manager to identify and resolve merchandising, visual display, product or store related issues in the store.
  • Exemplify and enforce company policy and procedures.
  • Assist with special projects as assigned by management.
Team Management:
  • Motivate the store teams to meet and exceed sales goals.
  • Delegate and monitor task management to ensure follow through and results.
  • Creates, modifies and communicates daily/weekly/monthly work schedules to the visual team.
  • Supervise the visual team to monitor breaks and ensure adequate visual coverage during peak times.
  • Ensure a high level of morale and motivation within the visual team.
  • Ensure effective communication among the visual team members.
  • Ensure the visual team and all store employees follow health and safety guidelines in the store.
  • Train and develop visual team, including cross training into other departments and areas of the store.
Required Skills and Abilities:
  • Proven ability to drive sales though merchandising and product display, preferably at a high volume apparel retailer
  • Ability to create and direct visual merchandising displays, while managing priorities and executing initiatives
  • Attention to detail
  • Strong time management and organizational skills
  • Excellent verbal and written communication skills
  • Ability to understand, interpret, and delegate based on Headquarters' (HQ) visual merchandising direction
  • Ability to offer solutions to store-specific visual display, merchandising and product related challenges: using brand standards and HQ direction as a guideline
  • Proven ability to lead teams and create strong partnerships
  • Ability to train and develop a team
  • Leads by example and maintains a hands-on approach
  • Has a positive and professional attitude, is flexible and adaptable.
  • Ability to prioritize tasks and react to changing priorities
  • Ability to work a flexible work schedule that meets the needs of the business, including evenings, nights and weekend.
Physical Requirements:
  • Ability to effectively communicate with customers and store personnel.
  • Lift and carry up to 50 lbs
  • Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds, up to 50 lbs.
  • Ability to effectively maneuver around sales floor and stockroom by repetitive bending, twisting, stooping, squatting, and climbing.
Education and Experience Requirements:
  • High School Diploma or G.E.D.
  • 1-3 years of retail visual merchandising experience
  • 1 year of management/supervisory experience
Benefits:
  • We offer competitive compensation for Visual Supervisors starting at $20.50-$24.00 along with a clear path to promotion opportunities every 3 months based on individual performance
  • Career advancement opportunities for driven team members who consistently deliver strong results.
  • Medical, dental, and vision coverage
  • 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
  • Paid parental leave
  • Fertility benefits, including IVF
  • Life insurance
  • Short-term and long-term disability insurance
  • HSA/FSA options
  • Employee Assistance Program
  • Vacation & Personal Time Off
  • Sick & Wellness Time Off
  • 30% Employee Merchandise Discount
  • Commuter benefits
  • ... and more


The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

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