Payment Applications Analyst

2 weeks ago

Hollywood, FL, United States FirstService Residential Full time

Description

Job Overview: Process payments for FirstService invoices and other miscellaneous payments that come in.      Skills & Qualifications:
  • Process large volume of payments for multiple companies & associations following the organization and Sarbanes Oxley Standard Operating Procedures. 
  • Identify and review payments, prepare deposits and submit to bank, enter payment into company system.
  • Coordinate and manage the Automated Clearing House (ACH) process for all companies daily and submitting EFT Files to banking, if necessary.
  • Daily processing of various excel files to post the payments in Great Plains.
  • Generate Credit Memos and send them to clients for any overpayments.
  • Process returned checks (NSF) as needed and work with Client Accounting AP on getting new checks issued.
  • Weekly Reconciliation of bank deposits and our internal systems to ensure everything is posted and accounted for.
  • Answer inquiries, conduct research and assist in the resolution of payment receipt issues with internal and external customers and within the established timeline.
  • Maintain ownership of new account detail as it relates to payment receipts.
  • Generate statements and reports of payment and application history for customers as needed.
  • Support the Billing team as necessary, including handling month end collection charges, and audit requests.
Knowledge & Skills:
  • Must have a High School diploma or its equivalent and one to three years of functional experience in Accounts Receivable; or equivalent combination of education and experience. Associate’s Degree in Accounting or Business preferred.
  • Must have proficiency in Excel.  Comfortable working with formulas, vlookups, and pivot tables.  Able to identify issues independently with these and make the necessary corrections to ensure they work.
  • Detail oriented and strong organizational and multi-tasking skills
  • Critical thinking, problem solving, judgment and decision-making abilities
  • Strong verbal and written communication skills
  • Ability to work with sensitive or confidential information
  • Ability to meet deadlines and work well under pressure
  • Ability to work in a team environment as well as independently and be self-driven
What We Offer: As an associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match.   Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time

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