Mental Health Crisis Responder

Mental Health Crisis Responder - QMHP

Job Number: 25-12574 / 25-12575

Job Summary: The Mental Health Crisis Responder provides community-based crisis counseling and psycho-educational support to individuals and groups in areas affected by a disaster in Travis County. Working in mobile teams, responders offer brief counseling, psychological first aid, outreach, and emotional support, while connecting those impacted to long-term resources. The role involves collaborating with community organizations, attending local events, and participating in disaster recovery efforts. Responders ensure services are trauma-informed and culturally sensitive, maintain accurate documentation, complete required FEMA trainings, and represent the program with professionalism and compassion.

Key Responsibilities:

- Provide face-to-face, community-based crisis counseling to individuals and groups in disaster-affected areas.
- Engage in proactive outreach and community engagement efforts, including attending local events and visiting high-impact areas.
- Deliver Psychological First Aid (PFA) and other evidence-informed practices.
- Offer brief emotional support, psychoeducation, and resource navigation to individuals affected by the disaster.
- Collaborate with local partners and stakeholders, including community leaders, non-profit organizations, and public health agencies.
- Participate in community-wide initiatives and disaster recovery efforts.
- Maintain accurate, timely documentation and reporting using FEMA-compliant data systems.
- Ensure services are trauma-informed, culturally sensitive, and accessible to diverse populations.
- Attend and complete all required FEMA Crisis Counseling Program (CCP) trainings.
- Represent the program and Integral Care in a professional and compassionate manner.
Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

Required:

• Graduated from an accredited college or university with a Bachelor's degree with a major specialization in Human/Behavioral/Social Services or related field. Master's degree preferred.

License:

Required:

• Current and valid driver's license and a clean driving record.

Experience:

Preferred:

• Crisis/Disaster experience is preferred.

Hours: Full-Time.

Workdays: Monday - Friday.

Workhours: 9:00AM - 5:00PM (May require flexible schedule).

Salary: $24.18- $25.39 an hour based on education.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care

Employee Benefits:

• Medical, Dental and Vision insurance
• Generous vacation/holiday/sick leave
• Life and Short-term/Long-term Disability Insurance
• Employee Assistance Program (EAP)
• 403(b) retirement account
• Gold's gym membership discount
• Mileage reimbursement

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role.

LPHA Keywords: Mental Health Therapist, Mental Health Counselor, Licensed Professional Counselor, LPC, Licensed Clinical Social Worker, LCSW, Licensed Marriage and Family Therapist, LMFT, Behavioral Health Therapist, Psychotherapist, Senior Clinician, Licensed Clinician, Clinical Mental Health Professional, Program Therapist, LPHA, Licensed Practitioner of the Healing Arts, Licensed Practitioner, Therapist, Counselor

QMHP Keywords: Qualified Mental Health Professional, QMHP, Case Manager, Rehabilitation Specialist, Service Coordinator, Mental Health Professional, Mental Health Specialist, Social Worker

---