Client Service Representative Entry Level

1 week ago

Virginia Beach, VA, United States Gva LLC Full time

We are a community-focused outreach agency partnering with nonprofits and mission-driven organizations to strengthen local communities through in-person engagement. Our team builds meaningful connections that support the growth and impact of the causes we represent.

We’re seeking a motivated Client Service Representative to join our team and provide exceptional support to our clients and community partners. No experience required — we provide paid training, hands-on learning, and clear opportunities for career growth.

Position Overview

This entry-level role is perfect for individuals who are professional, organized, and eager to start a career in client relations, communications, community engagement, or business support. You’ll learn how to manage client needs, support daily operations, and help deliver an outstanding experience to the partners we serve.

Key Responsibilities

  • Serve as a primary point of contact for clients and community partners

  • Respond to inquiries and provide clear, supportive guidance

  • Maintain accurate client records, manage follow-ups, and ensure timely communication

  • Assist leadership in coordinating client activities, programs, and outreach initiatives

  • Identify ways to improve client satisfaction and strengthen long-term relationships

  • Prepare reports, materials, and communications for internal and external use

  • Demonstrate professionalism, teamwork, and commitment to excellent service

Qualifications

  • Strong verbal and written communication skills

  • Professional, friendly, and solution-oriented demeanor

  • Highly organized and detail-focused

  • Able to handle multiple priorities in a collaborative team environment

  • Bachelor’s degree is a plus, but not required

  • No previous experience necessary — full training provided

Compensation amp; Benefits

  • Paid training with ongoing mentorship

  • Full-time schedule with opportunities for advancement

  • Performance-based recognition and bonuses

  • Supportive, collaborative, and community-driven work environment

  • Clear career pathways into client management, communications, or leadership roles

If you are motivated, professional, and eager to grow your career while making a positive community impact, we encourage you to apply today

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