Care Coordinator

Working Here | Experience Serving Your Community

If you are looking to foster a fulfilling career path while serving your community, you are in the right place. All careers at CHAS Health allow you to make an impact on patient's lives and our greater community. No matter what clinic or location you join, you become a part of the bigger picture - providing trustworthy, patient-centered, and attentive care to anyone who walks through our doors. We continue to expand operations and are regularly looking for talented and dedicated individuals to help us continue to make a difference in patient lives. Challenging the status quo starts with you - get started today.

Everyone Welcome

From the beginning, we strongly believe that all people have the right to high-quality health care. Our goal is to remove barriers to care and provide high-quality, evidence-based care in a place that is convenient - in your neighborhood. We believe everyone deserves to be treated with dignity and respect regardless of their situation.

Compensation Range:

$25.67 - $37.70

Check out our work perks here

Competitive Compensation & Exceptional Benefits at CHAS Health

Join a workforce that values your expertise as much as your wellbeing CHAS Health's comprehensive compensation package* includes:

• Annual milestone bonus for all eligible employees $500 for every year worked, up to $5,000.
• Robust health coverage with employer-offered medical, dental, vision, long-term care, and life insurance.
• 401(k) with up to 6% employer match for a retirement plan that invests in your future.
• Work/life balance-enjoy more than six (6) weeks of paid time off (PTO) annually for full-time employees, to recharge and refresh.
• Tuition assistance and student loan repayment-let CHAS Health pay for your education
• Up to $7,500 for childcare annually through reimbursement, to help you balance work and family life.
• CME and license fee reimbursement-we've got you covered.

*Offered benefits dependent upon employee eligibility and criteria

Job Description:

Purpose of Job: Improve the overall health of the communities we serve by facilitating and coordinating access to resources and holistic healthcare services as follows:

Essential Duties and Responsibilities:

• Identifies and connects patients attributed to CHAS Health or without a provider to a CHAS Health provider.
• Assesses patients based on individual social determinants of health and creates and implements plan of care to assist patients in overcoming barriers to care.
• Documents patient progress in accordance with standardized documentation procedures.
• Performs appropriate delegated case management from Managed Care Organization (MCO) partners.
• Receives and processes provider, clinic, and/or system requests for care coordination needs.
• Addresses high clinic resource utilizers via care coordination activities.
• Reports to various care settings, including inpatient, emergency department, clinic, and administrative, to provide support to patients.
• Preforms other duties assigned, including supporting the CHAS Health Mission and Core Values.

Qualifications:

Education/Experience: Two years of health and/or social services experience required. Completion of Community Health Workers training through the State of Washington required or obtained within one year of hire. Pre-approved Motivational Interviewing course required or obtained within one year of hire. Higher education in social services preferred.

Skills: Excellent interpersonal skills and written and verbal communication. Accomplished coaching skills related to maximizing the use of tools and resources to improve the overall patient experience. Organizational skills and intermediate computer skills required. Experience with EHR is preferred. Ability to think critically, prioritize, and manage complex information related to goals. Commitment to supporting a safe and respectful environment is required. BLS (CPR/AED) required. Valid driver's license and insurance required.

Physical Demands:

Must be able to move around the facility between one-third and two-thirds of the day, as well as sit at a workstation. Using hands occurs over two-thirds of the day, while reaching with arms occurs less than one-third of the day. Communicating is also required over two-thirds of the day, while climbing, stooping, or crawling is minimal. Lifting up to 10 lbs. occurs about half the time, while up to and above 25 lbs. occurs only occasionally.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our core values are our foundation, the guiding sense of direction for our organization:

• Social Responsibility
• Patient-Centered
• Entrepreneurship
• Respect for Human Dignity
• Commitment to Continuous Quality Improvement
• Fun

CHAS Health | Equal Employment Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at CHAS Health will be based on merit, qualifications, and abilities. CHAS Health does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity and expression, sexual orientation, national origin, age, disability, or any other characteristic protected by law.

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