Automotive - General Service Technician / Keyholder

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  

Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  

Destination Monro -Your Career is Here 

The Lube and Tire Technician at Monro or General Service Tech as we call it, is an entry level Automotive Technician position and a great way to start your career at Monro.  Starting day 1 you will begin a comprehensive mechanic training program, covering all aspects of your new role. As a General Service Technician, you will be an essential team member, performing maintenance services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your technician skills to take care of people, their cars and ensure our guests have safe, reliable transportation. 

Pay is based on experience plus, incentives (if applicable) 

Responsibilities

• Keyholder Duties include but not limited to

• Provide excellent customer service

• Supervision of shop while Store Manager is not working

• Running end of day paperwork / cash handling

• Assist the store manager in their duties and responsibilities

• Front Shop/Back Shop hybrid position

• Sales experience preferred

• Mechanic duties include changing, mounting, and installing tires 

• Wheel removal, tire repair and balance, tire patch/plug repairs  

• Quick lube type duties such as lubrication and oil change 

• Inspect and rotate tires   

• Basic automotive maintenance work such as battery installation  

• We will train you to do alignments, brake services, and scheduled maintenance services  

Compensation: The hourly range for this role is $16 - $17 based on experience. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level.

Minimum Qualifications   

• HS diploma or GED equivalent  

• Automotive experience  

• Own basic set of Mechanics tools or participate in tool purchase program  

• Valid Driver license 

• Must be at least 18 years of age

• Positive attitude and a collaborative mindset  

• Ability to work with hands overhead, stand for long periods and lift 50 lbs  

Preferred Qualifications  

• Automotive Technician or Lube and Tire experience  

Benefits

• Performance based incentives   

• Paid vacation and holidays for Full-Time Teammates 

• Reimbursement for ASE Certifications   

• Reimbursement for State Inspection Licenses, where applicable   

• 401k eligibility immediately upon hire 

• Direct Deposit 

• Employee Discounts 

• Healthcare, Vision, and Dental for Full time teammates   

• Employee Access Perks 

• Career Advancement Opportunities  

Your next Destination

Growth Opportunity:

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard torace, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.