Mobile Automotive Technician

Join a Team that Champions Innovation and Excellence

At Automotive Technology Experts (ATE), we recognize the significance of delivering prompt and precise vehicle diagnostic scanning and calibration services. With a strong commitment to our customers, we ensure that their completed repairs guarantee safety and optimal vehicle performance as intended by the manufacturer.

Founded in 2019, ATE is dedicated to offering cutting-edge technological and electrical repair expertise in the collision industry, which faces challenges in keeping pace with rapidly evolving vehicle technology. Our nationwide team of technicians is expanding as we seek individuals who strive for excellence, prioritize customer care, and actively engage in continuous training for career advancement opportunities.

JOB PURPOSE: The Mobile Automotive Technician is an essential field-based role responsible for providing top-notch diagnostic, programming, and calibration services directly to Crash Champions locations. This position requires regular travel to various customer sites, playing a pivotal role in maintaining ATE's high standards of safety, accuracy, and customer service. Technicians are expected to uphold integrity in all service recommendations and documentation, ensuring that only OEM-compliant services are performed.

Key Responsibilities:

• Deliver efficient and accurate service support to both internal and external customers.
• Travel daily to designated service locations using a company-provided vehicle.
• Conduct a variety of vehicle services including diagnostics, calibration, programming, scanning, and wire/connector repair.
• Document all services, especially calibrations, clearly and according to OEM guidelines, securing necessary approvals before execution.
• Conduct test drives to confirm system functionality and validate successful repairs.
• Provide outstanding customer service by:
  • Managing challenging situations transparently and urgently.
  • Communicating promptly and professionally with shops and internal stakeholders.
  • Escalating concerns when necessary.
• Participate in team meetings and training as required.
• Maintain and secure all ATE-issued tools, equipment, and vehicles.
• Stay up-to-date with ATE and OEM protocols through mandatory training sessions.
• Achieve productivity and quality targets while managing daily documentation accurately and completing final billing prior to leaving service locations.
• Work a flexible schedule including Saturday coverage as dictated by market needs.
• Perform additional duties as assigned.

Qualifications:

• 2-5 years of automotive experience, particularly in servicing and diagnosing various vehicle systems.
• In-depth knowledge of ADAS and electrical services, including calibrations (levels 1-3), programming, diagnostics, and wire/connector repair.
• Proficiency in using electrical diagnostic tools like multimeters and power probes.
• Experience in performing and interpreting vehicle health scans with both OEM and non-OEM tools.
• Ability to read and comprehend OEM and aftermarket service manuals and wiring schematics.
• Skill in programming vehicle modules with factory or approved software.
• Clear and effective communication skills, both verbal and written, to convey technical findings.
• Technologically proficient with platforms such as Outlook, Teams, and Word.
• Demonstrated strong work ethic with a sense of urgency and self-motivation, representing the ATE brand professionally.
• Desire for continuous learning and skill development within the role.
• Able to work independently in fast-paced shop environments.
• Willingness to travel daily to service locations using a company vehicle.
• Availability for rotating Saturday work schedules.
• Ability to lift and carry up to 50 lbs and stand for extended periods in automotive environments.

Benefits:

• Medical, Dental, and Vision Insurance.
• Group Life and Disability Insurance.
• 401k Retirement Plan with matching contributions.
• Referral Bonus Program.
• 5 Paid Holidays.

We are committed to offering competitive compensation for this position, which will be determined based on various factors including skills, experience, relevant certifications, and qualifications.

Posted Min Pay Rate: USD $25.00/Hr.

Posted Max Pay Rate: USD $40.00/Hr.