Dover, DE
6 days ago
Title: BA 2
Hybrid
Rate: ***
Teams interview
The BA in this role will serve as a business team lead on the DPH Health Systems Protection Modernization (HSP) project. DPH HSP has several legacy systems related to permitting and inspections of regulated business in Delaware. The legacy systems also include a financial accounting system used for invoices and payment tracking. DPH is engaged in a project to modernize these legacy systems into their Salesforce environment.
This position will be engaged in all phases of the new project's development lifecycle. These phases include requirements analysis, test script and test plan development, user acceptance testing, and user training. This position will also be involved in reviewing and providing feedback on deliverables such as business/functional requirements, and test plan. The BA's primary strengths should include the ability to understand business processes, knowledge of the software development lifecycle, requirements analysis, test case preparation, user acceptance testing, and user training. Candidate should be experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Candidate should be able to write detailed descriptions of user needs, program functions, and steps required to develop or modify computer programs. The BA will be required to liaison between business users and IT teams and must have experience with relaying business functional needs to technology teams. A certain degree of creativity and latitude is required. Works under general supervision while reporting to project manager, with considerable latitude for the use of initiative and independent judgment.
Duties include:
• Participation in requirements gathering sessions.
• Understanding the business processes and the needs of the business team.
• Learn the functionality of the existing DPH Salesforce systems (Food Protection, Financial Services, Lead) and the enhancements that are planned for these systems as a part of the project.
• Lead user training activities.
• Participate in system testing scripts/scenarios development and review.
• Perform and lead user acceptance testing.
• Review and comment on deliverables.
Skills and Experience:
• Years of Relevant Experience: 4-7 years of experience in the field or in a related area.
• Excellent written and verbal communication.
• Leading meetings and training sessions.
• Software testing.
• Business process documentation.
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