Dental Office Assistant

5 days ago

Willis, TX, United States Heartland Dental Full time
Job Details

Req ID: 111996

Supported Practice: East Creek Dental Care

Category: Business Assistant

Location: 909 West Montgomery, Suite 400, Willis, TX 77318

Position Summary:

East Creek Dental Care is looking for a Front Office Assistant to join our team.

  • MUST have dental front office experience.
  • Working Schedule:
    Monday 7:45am-5:00pm, Tuesday 6:45am-4:00pm, Wednesday 7:45am-5:00pm, Thursday 8:45am-6:00pm, Friday 11:00am-5:00pm.

About our office in Willis

Our new office in Willis, like each Heartland Dental supported office, is unique to the community and the patients they serve.
  • Join a new team that thrives on collaboration, communication, and community
  • Located off of I45 and Waverly Street
  • Brand new team to grow with

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first.

Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024 . These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.


More about the role
  • Greet and welcome patients as they enter the office to create a great first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You'll Gain
  • Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front loaded education and training, providing you the opportunity to develop to your full potential
  • Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
  • Access to on-demand Daily Pay

Minimum Qualifications
  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Preferred Experience
  • 1+ years of experience in a dental or medical setting
  • 1+ years of experience with insurance billing and accounts receivable
  • Dentrix or other dental software experience

Physical Requirements:
  • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Availability to attend virtual training sessions (or in-person) periodically throughout the year
  • As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.



Who is Heartland Dental?

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.

At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

  • Registered Dental Assistant

    6 days ago

    Willis, TX, United States All Practice Staff Full time

    Join Our Team as a Registered Dental Assistant!Location: Willis Family Dental Schedule: Monday-Friday (Full-Time) Become a Part of Our Smile-Making Team! At our office, we don't just care for our patients - we care for our team members too! We are on the lookout for a dynamic Registered Dental Assistant (RDA) who is passionate about creating brighter smiles...

  • Assistant Community Manager

    2 weeks ago

    Willis, TX, United States Inspire Communities Inc Full time

    For more than thirty years, Inspire Communities and its predecessor companies have developed, acquired, and managed manufactured housing communities nationwide. Today we are one of the country's largest owners and operators of manufactured housing communities and recreational vehicle resorts. We create vibrant, affordable communities for working families and...

  • Veteran Personal Care Assistant

    5 days ago

    Willis, TX, United States Amada - East Texas Full time

    NOW HIRING: DEDICATED CAREGIVERS! Part-Time • Flexible Scheduling • Paid Orientation • Strong Team Communication Willing to drive within 25 miles of your home? We want YOU on our team! Paid Orientation is held in our Jasper, TX office. Join AMADA Senior Care We provide compassionate, non-medical, in-home care to seniors—including many veterans—and...

  • Store Assistant Manager

    2 weeks ago

    Willis, TX, United States Circle K Stores, Inc. Full time

    Store 2741478: 12325 FM 1097 Rd W, Willis, Texas 77318 Shift Availability Days - Evenings - Overnight Job Type Full time Assistant Manager We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management - look no further. As an assistant manager, you will...

  • Physician Assistant

    1 week ago

    Willis, TX, United States Medical Search Associates Full time

    Physician Assistant ? Orthopedics Location: near Willis, Texas Join a supportive community hospital team ? work/life balance, meaningful impact, and a great location near Houston. About the Opportunity Are you seeking a role where you?re more than just a number in a large system? Would you like to work in a small, accredited community hospital serving...

  • Physician Assistant

    2 weeks ago

    Willis, TX, United States Medical Search Associates Full time

    Physician Assistant ? Orthopedics Location: near Willis, Texas Join a supportive community hospital team ? work/life balance, meaningful impact, and a great location near Houston. About the Opportunity Are you seeking a role where you?re more than just a number in a large system? Would you like to work in a small, accredited community hospital serving...

  • Certified Nursing Assistant CNA Home Health PRN

    2 weeks ago

    Willis, TX, United States Elara Caring Full time

    At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: Certified Home...

  • Skilled In-Home Caregiver

    7 days ago

    Willis, TX, United States AMADA Full time

    Must be willing to travel within a 25 mile radius!NOW HIRING: DEDICATED CAREGIVERSPart-Time • Flexible Scheduling • Paid Orientation • Strong Team Communication Willing to drive within 25 miles of your home? We want YOU on our team!Orientation is held at our Jasper, TX office JOIN AMADA SENIOR CARE We provide compassionate, non-medical, in-home care to...

  • Skilled In-Home Caregiver

    6 days ago

    Willis, TX, United States AMADA Full time

    Must be willing to travel within a 25 mile radius!NOW HIRING: DEDICATED CAREGIVERSPart-Time • Flexible Scheduling • Paid Orientation • Strong Team Communication Willing to drive within 25 miles of your home? We want YOU on our team!Orientation is held at our Jasper, TX office JOIN AMADA SENIOR CARE We provide compassionate, non-medical, in-home care to...

  • Skilled In-Home Caregiver

    1 week ago

    Willis, TX, United States Amada - East Texas Full time

    Must be willing to travel within a 25 mile radius! NOW HIRING: DEDICATED CAREGIVERS Part-Time • Flexible Scheduling • Paid Orientation • Strong Team Communication Willing to drive within 25 miles of your home? We want YOU on our team! Orientation is held at our Jasper, TX office JOIN AMADA SENIOR CARE We provide compassionate, non-medical, in-home care...