Windows Desktop OS Engineer

2 weeks ago

Canton, MA, United States Concord IT Systems Full time
Job Title: Windows Desktop OS Engineer

Onsite : Canton, MA--onsite

Direct Client: Inspire Brands

Start Date: 11/04/24

Rate :60/hr on C2C

Length of Assignment: 6mo extending

Location: Boston Support Center, Canton MA

Schedule: 5 days on site - transition to hybrid down the line - 8am-5pm (40hr work week)

Minimum Requirements:
  • 5yr+ Windows OS Admin experience
    • Windows 10 & 11
  • 2yr+ POS Device Image Building experience
  • Very nice to have MCSE/MCSA (not required)
Job Summary

We are seeking a skilled Windows OS Engineer to manage, configure, and troubleshoot our fleet of Windows-based point-of-sale (POS) devices. The ideal candidate will have strong technical skills in Windows operating systems, including windows 10 LTSC and LTSB, Windows 11, device imaging, and configuration management across multiple POS devices and Windows tablets. While server administration experience is relevant, this role is specific to in-store Windows clients or desktops, as Windows servers are not involved in our POS systems.

Key Responsibilities
  • Manage and maintain Windows-based POS devices across multiple locations
  • Responsible for the build and maintenance of Windows OS images of the Dunkin and Baskin enterprise in-store POS desktop environments, ~70,000 POS Windows machines.
  • Create, test, and deploy Windows images for POS devices
  • Configure and optimize Group Policy and other Windows settings for POS applications and security
  • Troubleshoot and resolve Windows-related issues on POS devices
  • Evaluate and remediate Windows security vulnerabilities from periodic scans
  • Develop and maintain documentation for POS device configurations and processes
  • Collaborate with IT and operations teams to ensure POS device reliability and performance
  • Manage wireless functionality for Windows tablets
Misc Information from HM:

Powershell and batch scripting is a "nice to have" skill, we use scripting to some degree, but if this person will rely on scripting, they'll need advanced level scripting skills. Myself personally, I would shy away from a candidate who still uses scripting as their mainstay, but someone who is extremely knowledgeable in the areas of vbs, powershell, or similar scripting would certainly be of interest. Any kind of scripting skill shows the candidate probably has a mindset that we're looking for, meaning a logical approach to building and following processes.

This person will be building new hardened images from clean Windows builds from our hardware vendor (NCR). The supplied images are "wide open" so there is a lot of "hardening" to do so that these images meet our extreme security specifications. They will also be deploying these images to our labs as well as maintaining them in the field.

The overall main skillset is a deep knowledge level of Windows 10 (LTSB & LTSC) and Windows 11 (from a Windows client or desktop perspective), including Group Policy as we don't use Active Directory on our POS terminals. To take a clean Windows image from our vendors (mainly NCR) and (following a documented process) apply strict security measures and policies to the image. This person should have the depth of knowledge to 1), understand these measures and policies as well as 2), know of ways within the OS where we can strategically better our security measures. This paragraph is probably the overall main "thing" we're looking for, along with an advanced ability to work as a team and raise their hand when they see something that can be improved.

Required Qualifications
  • Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience)
  • 5+ years of experience managing Windows-based systems, preferably in a POS environment
  • Strong knowledge of Windows client operating systems, particularly in enterprise environments
  • Experience with imaging and deployment tools
  • Familiarity with Group Policy
  • Experience with remote management and monitoring tools
  • Project planning, deployment, and documentation
  • Experience with Windows Embedded Shell
  • Experience with Windows DISM tool
Preferred Qualifications
  • Microsoft certifications (e.g., MCSA, MCSE)
  • Familiarity with POS hardware configurations, printers, etc...
  • Knowledge of retail and/or hospitality IT operations
  • Familiarity with networking concepts and troubleshooting
  • Experience managing Windows tablets and their wireless functionality
Key Skills
  • Windows OS administration
  • System imaging and deployment
  • Configuration management
  • Troubleshooting and problem-solving
  • Technical documentation
  • Strong communication skills

  • Energy Engineering Internship

    14 hours ago

    Canton, MA, United States Siemens Full time

    Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first....

  • Building Enclosure Department Manager

    2 days ago

    Canton, MA, United States THOMPSON & LICHTNER CO INC THE Full time

    Benefits: 401(k) matching Employee discounts Paid time off Utilize your professional Building Enclosure knowledge as a Building Enclosure Department Manager. Contribute to healthy and safe buildings by conducting tests and investigations onsite on some of the most iconic commercial buildings in New England, large scale construction, historic buildings, and...

  • Building Enclosure Technician

    4 days ago

    Canton, MA, United States THOMPSON & LICHTNER CO INC THE Full time

    Benefits: 401(k) matching Health insurance Paid time off Training & development Build a new career or continue your professional construction field growth in the exciting Building Enclosure industry. Contribute to healthy and safe buildings by conducting tests and investigations onsite on some of the most iconic commercial buildings in New England, large...

  • Building Enclosure Department Manager

    2 weeks ago

    Canton, MA, United States THOMPSON & LICHTNER CO INC THE Full time

    Benefits: 401(k) matching Employee discounts Paid time off Utilize your professional Building Enclosure knowledge as a Building Enclosure Department Manager. Contribute to healthy and safe buildings by conducting tests and investigations onsite on some of the most iconic commercial buildings in New England, large scale construction, historic buildings, and...

  • Building Enclosure Department Manager

    3 days ago

    Canton, MA, United States THOMPSON & LICHTNER CO INC THE Full time

    Benefits: 401(k) matching Employee discounts Paid time off Utilize your professional Building Enclosure knowledge as a Building Enclosure Department Manager. Contribute to healthy and safe buildings by conducting tests and investigations onsite on some of the most iconic commercial buildings in New England, large scale construction, historic buildings, and...

  • Building Enclosure Department Manager

    2 weeks ago

    Canton, MA, United States THOMPSON & LICHTNER CO INC THE Full time

    Benefits: 401(k) matching Employee discounts Paid time off Utilize your professional Building Enclosure knowledge as a Building Enclosure Department Manager. Contribute to healthy and safe buildings by conducting tests and investigations onsite on some of the most iconic commercial buildings in New England, large scale construction, historic buildings, and...

  • Building Enclosure Department Manager

    6 days ago

    Canton, MA, United States THOMPSON & LICHTNER CO INC THE Full time

    Benefits: 401(k) matching Employee discounts Paid time off Utilize your professional Building Enclosure knowledge as a Building Enclosure Department Manager. Contribute to healthy and safe buildings by conducting tests and investigations onsite on some of the most iconic commercial buildings in New England, large scale construction, historic buildings, and...

  • Building Enclosure Department Manager

    7 days ago

    Canton, MA, United States THOMPSON & LICHTNER CO INC THE Full time

    Benefits: 401(k) matching Employee discounts Paid time off Utilize your professional Building Enclosure knowledge as a Building Enclosure Department Manager. Contribute to healthy and safe buildings by conducting tests and investigations onsite on some of the most iconic commercial buildings in New England, large scale construction, historic buildings, and...

  • Pro A/V Systems Technician

    2 weeks ago

    Canton, MA, United States L!VE Technologies and 3dx Full time

    About the Role High Output is a leading provider of professional audio, video, lighting, and rigging systems for installations, live events, film, and broadcast. From world-class performance venues and corporate environments to classrooms, auditoriums, and houses of worship, we design and build systems that power experiences. Are you passionate about...

  • Distributed Desktop Technician

    8 hours ago

    Canton, United States Eclaro Full time

    Position Overview: As a desktop tech, this role will be responsible for the support and imaging of Windows devices.  It includes working with many different technologies such as Client laptop/desktops, Citrix virtual machines, and Microsoft Endpoint Configuration Manager (MECM), ensuring our systems are secure, up-to-date, and running efficiently.  Must...

  • Technical Support Specialist

    2 days ago

    Canton, United States The Judge Rotenberg Center Full time

    Job DescriptionJob DescriptionTechnical Support SpecialistWe are looking for technically skilled candidates that can identify and troubleshoot hardware and software issues. Taking ownership of issues reported and seeing problems through to resolution. Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues. Following...

  • Technical Support Specialist

    4 days ago

    Canton, United States The Judge Rotenberg Center Full time

    Job DescriptionJob DescriptionTechnical Support SpecialistWe are looking for technically skilled candidates that can identify and troubleshoot hardware and software issues. Taking ownership of issues reported and seeing problems through to resolution. Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues. Following...

  • IT Support Technician II

    1 week ago

    Canton, United States Corning Full time

    Requisition Number: 72502 The company built on breakthroughs. ​ Join us.​ Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible. ​ How do we do this? With our people. They break through...

  • Software Developer ~ I.T.

    2 weeks ago

    Canton, United States Arthur Middleton Capital Holdings Full time

    SOFTWARE DEVELOPER ~ Information Technology*IMMEDIATE NEED* Arthur Middleton Capital Holdings offers exciting opportunities that will challenge your abilities, expand your skills and reward your contributions in an atmosphere that encourages both personal and professional growth for all. GENERAL FUNCTION: Write, modify, and debug software for client...

  • Software Developer

    11 hours ago

    Canton, Ohio, United States Kenda Tires Full time

    Kenda OverviewKenda is a recognized leader in tire/wheel production, with over 12,000 employees worldwide, where quality, honesty, and customer service are core values. We offer premium performance at a value price in a variety of tire markets that include: passenger car and light truck, powersports, bicycle, wheelchair and specialty tires. This position is...

  • Process Control Professional/Engineer I

    7 days ago

    Canton, United States Metallus Inc. Full time

    3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Joining the Metallus team means becoming part of a legacy that dates back over a century. We are an industry leader, manufacturing the cleanest steel in the world for companies in the industrial, aerospace and defense, automotive, and energy markets....

  • IT Support Technician II

    2 weeks ago

    Canton, United States Corning Incorporated Full time

    IT Support Technician II Date: Dec 18, 2025 Location: Canton, NY, US, 13617 Company: Corning Requisition Number: 72502 **The company built on breakthroughs. ​ ** **Join us.​ ** Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies...

  • Sr. Embedded SW Dev Engineer

    1 week ago

    Canton, United States Kyyba Full time

    1)An experienced embedded software professional with experience in Requirements, Architecture, High level Design, Project management, design, code and testing 2) Development (C & assembly), validation, and delivery are according to MISRA C 2012, ISO26262 and ASPICE (level-3) process guidelines. 3) Create, develop and maintain a software architecture using...

  • Teammate WFH

    4 weeks ago

    Canton, United States TaskUs Full time

    TeammateIt started with one Ridiculously Good ideacreate a different breed of BPO! At TaskUs, we understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. If that's something you want to be...