Office Experience Specialist

2 weeks ago

Montvale, NJ, United States KPMG Full time

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking an Office Experience Specialist to join our Administrative and Office Experience organization.

Responsibilities:

  • Ambassador and first point of contact for in-office employees and meeting stakeholders, ensuring users are aware of the resources available to be as productive as possible while working in the office, aware of all visitors and VIPs expected to be on the floor and anticipate their arrival
  • Assist with planning, coordination and support the day-of execution for local meetings and events, serving as point of contact for meeting stakeholders; proactively manage the general cleanliness and set up of meeting rooms; maintain and troubleshoot AV equipment and where applicable, work closely with Tech ambassador
  • Oversee daily operations of the office to include, receive and deliver all incoming packages, oversight of mail and shipping
  • Verify accurate processing of reservations into workspace and meeting reservation tool (ServiceNow); pull daily and weekly reports for meetings and workspaces
  • Support facilities related requests, including conduct daily walkthroughs of each designated floor/space to ensure everything is prepared in accordance to SLAs
  • Communicate requests to appropriate support departments/vendors such as building management company, catering vendor, IT organization
  • Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications:
  • Minimum three years recent hospitality, facilities, administrative or customer service experience, prior experience in a professional services environment preferred
  • Bachelor's degree from an accredited college/university; Minimum of a high school diploma or GED is required
  • Strong customer service, people skills and ability to interact with diverse range of service providers in the office five days a week; ability to lift up to 30 pounds
  • Exceptional verbal/written communication, advanced problem solving and organizational skills to support an environment driven by customer service and teamwork, demonstrated ability to build productive relationships with peers
  • Proficient Microsoft Office suite applications; workplace and meeting reservation platform knowledge a plus
  • Demonstrated ability to efficiently multitask and resolve multiple requests simultaneously in a dynamic, fast-paced environment


KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work .

Follow this link to obtain salary ranges by city outside of CA:

https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=7079_9_25

KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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