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Market Manager

3 weeks ago

Grand Prairie, TX, United States Perry Ellis International Full time
Company Overview

Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of over 42 Brands domestically and internationally recognized brands including: Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist® and Farah®. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.

ABOUT THE COMPANY:

Perry Ellis is a clothing company of Menswear designer & retail chain featuring tailored apparel, from suits to casual wear & accessories. Perry Ellis' passion and OPTIMISM for living life to the fullest is instilled in the culture, written into its history, and sewn into every product.

SUMMARY:

The Market Manager has overall responsibility as the Store Manager of one store and has added responsibility in supervising a small group of stores within a geographic area. The Market Manager's responsibilities include all of the responsibilities of the Store Manager position in addition to the supervision of the operations of a small group of stores. In addition, the Market Manager is to direct all activity required to achieve or exceed goals, including sales and profit objectives, customer service, human resources (as it related to development and retention of the team), payroll and operating expenses, loss prevention, and merchandise presentation. This position requires constant travel to stores in their designated area.

RESPONSIBILITIES:

Customer Experience
  • Ability to function as a role model during all store visits, ensuring that customers remain the top priority; ability to respond to all customer complaints or needs.
  • Achieves excellent scores on secret shopper reports.
  • Promotes merchandise and demonstrates product knowledge to customers and assists them with any requests.
  • Ensures stores in the area have adequate and appropriate merchandise to meet customer needs.
Revenue Generation Responsibilities
  • Shares vision and plans execution of area strategy in alignment with corporate and district initiatives.
  • Achieves store financial objectives in the areas of sales goals, comp store increases, sales per square foot, expense control, units per transaction, payroll percent and shrinkage.
  • Educating store teams on reports, analysis of business trends and inventory opportunities.
  • Analyze business reports consistently and develop strategies to maximize financial performance.
  • Initiates and promotes sales contests and promotional directives set forth by the company.
Operational Responsibilities
  • Prioritizes workflow through successful planning and time management.
  • Maintains appropriate staffing levels based on business trends and payroll guidelines.
  • Understands and complies with all company policies, procedures and operations.
  • Responsible for maintenance of the physical appearance and cleanliness of the store within the area.
  • Recognizes problems, analyzes causes, and generates alternatives and solutions.
  • Tracks and checks for compliance of all company assigned training within the area.
  • Recommends ideas to improve standards and process.
  • Demonstrates ability to convey company expectations.
  • Responsible for the protection of the Company assets (Inventory, Cash, Store fixturing and all other company property).
  • Communicates all loss prevention occurrences to District Manager and Loss Prevention Manager.
  • Practices excellent customer service at all times in order to prevent possible theft.
  • Reviews and audits store processes, transactions and paperwork to ensure compliance with company policies and procedures.
  • Communicate regularly with the District regarding operating and merchandise issues.
  • Acts as a liaison between stores and the home office.
  • Supervises, leads, and motivates staff members.
Visual, Brand And Product Management
  • Ensures execution of all pricing strategies to achieve gross margin.
  • Ensures all stores in the area are merchandised according to visual guidelines, understands and holds teams accountable to the company visual standards.
  • Communicates store inventory opportunities to the District Manager and allocations team.
  • Ensures and participates in timely planning and execution of store planograms.
  • Ensures all managers can clearly understand the company's brand position.
  • Ensures replenishment of merchandise on the selling floor as needed.
  • Instructs and participates in visual merchandising standards and directives set forth by the company.
People Responsibilities
  • Ensures all PEI customer service standards are being met and modeled.
  • Adheres to Human Resources standards following general practices.
  • Recruits, selects, hires and develops diverse management level talent for the area.
  • Fills open positions with qualified candidates utilizing 30 days as goal and maintaining talent pool.
  • Assesses, develops, educates, mentors and provides timely feedback and coaching on a regular and consistent basis.
  • Holds teams accountable for achieving results.
  • Manages conflict
  • Empowers and involves the team in the decision making process while guiding the process.
  • Receptive to feedback and fosters dialogue around solutions.
  • Leads by taking calculated risk and manages through change and adversity.
  • Maintains confidentiality and meets own commitments.
  • Ensures that all store associates are adhering to federal, state and local labor laws.
Market Manager Position Requirements:
  • Human Resources: Proven ability to network and maintain talent pool for recruitment; select and develop store management teams; develop bench strength; coach and counsel; persuasively argue a point of view without losing objectivity.
  • Customer Service: Ability to function as a role model during all store visits, ensuring that customers remain top priority: ability to respond in an empathetic way when dealing with the customer.
  • Organization: Ability to organize, delegate, prioritized, meet deadlines, and hold the team accountable and follow-up on all activities within the area.
  • Leadership: Proven ability to challenge and motivate management and store teams in an atmosphere of mutual respect by supporting PEI core values.
  • Merchandising: Knowledge of visual presentation standards. Ability to implement and interpret according to the planogram.
  • Communication: Demonstration of strong verbal and written communication skills to corporate and direct reports; ability to express and logically articulate point of view while reinforcing company initiatives and values.
  • Business Analysis: Ability to analyze business trends and function within payroll, shortage and controllable expenses to maximize area performance and profitability.
  • Market Knowledge: Ability to assess market, share information with corporate and store teams and translate into impact to overall business.
ADDITIONAL REQUIREMENTS:
  • Ability to perform effective selling techniques
  • Energetic and positive attitude.
  • 3-5 years of retail management experience
  • Strong verbal and written skills
  • Strong interpersonal communication and customer service skills.
  • Customer service oriented - outgoing, friendly, and personable with a positive attitude.
  • Must be able to stand for long periods of time on the sales floor
  • Must be able to move and/or lift up to 25 pounds
  • BS degree would be a plus
BENEFITS:
  • Employee discount
  • Paid vacation and Personal time
  • Healthcare plan: Medical/Dental
  • Tuition reimbursement
  • 401(k) plan & company match


Legal Disclaimer:

Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities.

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