LGBT HOTLINE VOLUNTEERS

1 week ago

San Francisco, CA, United States LGBT National Help Center Full time

Currently there is a high need for reliable volunteers to answer calls on the LGBT National crisis prevention hotlines. Are you a good listener? Are you caring and want to provide a safe space for those who may be extremely isolated and afraid in these current times?

If you are excited in being able to be trained and take on a regular weekly hotline shift we would love for you to apply All volunteer opportunities are remote and be from the United States or Canada only.

The LGBT National Help Center provides several national crisis prevention hotlines to support and uplift the LGBTQ+ community. Hotline volunteers will take calls and online chats from:

  • The LGBT National Hotline (all ages)
  • The LGBT National Youth Talkline (for those 25 and younger)
  • The LGBT National Senior Hotline (for those 50 and older)
  • The LGBT National Coming Out Support Hotline (all ages)
  • The LGBT Online One-to-One Online chat (all ages)

Volunteers provide peer-support, community connections, and local resources to those who have questions or concerns regarding sexuality and/or gender identity, feelings of isolation, bullying and discrimination, coming out, relationships, safer sex, thoughts of suicide and self harm, and much more by offering a safe space to talk and know they will receive respectful and affirming care.

Calls can range from short conversations on finding local resources in their area to conversations on personal journeys of self discovery, fears and isolation. Volunteers do not give advice or tell calls what to do, but offer a space to be open to discuss feelings and emotions on a deeper level and help build the tools that callers never reach a point of crisis on their path forward.

In these rough times many calls can be difficult, self reflection and ability to separate yourself from the calls is extremely important. Having a support system for yourself (along side support from staff and other volunteers) is highly valued to combat possible burn out.

Volunteers selected will go through several months of training before taking calls on their own.

Hotline volunteer requirements include:

  • identifying as part of the LGBTQ+ community
  • Age 21 or older
  • Ability to take calls/chats remotely through internet connectivity. Having reliable internet access
  • Have a quiet and isolated space to take confidential calls while on shift.
  • Able to commit to one three hour shift a week for at least twelve months after completing training.

Currently all remote volunteer positions require being located in the United States or Canada.

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