Community Services Specialist II

Salary: $21.60 Hourly
Location : Pomona, CA
Job Type: Part-Time
Job Number: 25-XCS2SM/1
Department: Community Services
Opening Date: 11/25/2025
Closing Date: 12/16/2025 11:59 PM Pacific

VACANCY
Step into a meaningful role with the City of Pomona's Community Services Department. As a Community Services Specialist II - Site Manager (Senior Programs), you will help ensure our senior community has access to quality, engaging, and supportive programs. If you're looking to build your career in recreation and community services, this is a great opportunity to make a direct impact.

Under direct supervision of the Community Services Specialist III and lead supervision of the Recreation Coordinator, the CSSII - Site Manager (Senior Programs) oversees daily operations of an Elderly Congregate Meal Program to ensure programmatic, contractual, grant, and City goals and deadlines are met while responding to community needs. The Site Manager also initiates and facilitates daily activities that encourage participation and help create a warm and welcoming environment for all program participants.

The Community Services Department has one position available.
This position is classified as an at-will, hourly/part-time, intermittent position with no benefits provided. Hourly, intermittent/part-time positions average 20 hours per week and no more than 1,000 hours in a twelve (12) month period.

Work Hours
Work hours will be approximately 15-20 hours per week. Hours will vary but will typically be Monday through Friday from 9:30 a.m. to 1:30 p.m. In addition, some evening and weekend assignments may be required, including mandatory support for City special events such as the Haunted House, Holiday at the Plaza, and Egg Hunt.
Ideal Candidate

The ideal candidate is a motivated and community-focused professional who is passionate about delivering high-quality, innovative programming for Pomona's senior residents. They bring enthusiasm, creativity, and a go-getter attitude to their work, demonstrating strong leadership skills and the ability to maintain operating procedures, uphold quality standards, ensure food safety, provide excellent customer service, and support productivity within the City's Elderly Nutrition Programs. This candidate effectively applies recreation theories, organizes a variety of senior activities, and inspires confidence and participation among individuals and groups. They are responsible, reliable, and exercise good judgment while building positive relationships with seniors, community partners, coworkers, and the public. Overall, the City is seeking someone who blends creativity, professionalism, and a genuine commitment to enhancing the well-being of Pomona's senior community.

Why Pomona

At the City of Pomona, we take pride in building strong, healthy communities through recreation and public service. We offer a unique opportunity to grow your career while making a difference in the lives of youth and families. While this part-time role does not include traditional benefits, it includes participation in a deferred compensation plan and a guaranteed pay increase:

• 5% pay increase effective 10/1/2026

MINIMUM QUALIFICATIONS TO APPLY
In addition, you will need any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities. A typical way to obtain the knowledge, skills, and abilities would be:

Education and Experience:

• High school graduate or GED equivalency required. College students in fields of gerontology, hospitality or other related field are encouraged to apply.
• Must be at least 18 years of age.
• One (1) year of paid work experience in the food service field. Experience working with the elderly population in a congregate meal setting is highly desired.
• Demonstrated ability to treat Clients and Clients' family members with respect and dignity.
• Must be able to speak, read, and write fluently in English.

Certificates/Licenses:

• Must possess and maintain a valid California Class "C" driver's license with a good driving record
• Must obtain Serv-Safe California Food Handler Certificate within the first 5 days of employment.
• Certification as a Food Protection Manager by the National Restaurant Association ServSafe®, or other recognized organization within six (6) months of being hired.
• Must obtain CPR/First Aid Certification within 90 days of employment

COMPETENCIES: The following list represents the core competencies needed for success in this position.

• Customer Focus: Attending to the needs and expectation of customers.
• Teamwork: Collaborating with others to achieve shared goals.
• Environmental Exposure and Tolerance: Performing under physical demanding conditions.
• Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace.
• Leadership: Guiding and encouraging others to accomplish a common goal.

ESSENTIAL DUTIES

• Manage day to day operations of an Elderly Congregate Meal program.
• Provide direct support to site-based program staff and volunteers to ensure programmatic, contractual, grant, and City goals and deadlines are met.
• Initiate and facilitate daily activities that encourage engagement and help create a warm and welcoming environment for all participants.
• Support ongoing trainings on safety food practices for kitchen staff and volunteers.
• Maintain ongoing communication with DASS dietitian and contracted caterer.
• Review, file and submit monthly reports (temperature; quality assurance; client feedback, etc.).
• Attend and participate in Senior Advisory Council, Quality Assurance, and other related meetings and training sessions that directly affect the development, planning, coordination and implementation of congregate meal programs.
• Attend the Los Angeles County Community and Senior Service meetings as requested.
• Distribute informational and promotional materials and support outreach efforts that will increase participation in programs for the elderly.
• Act as a liaison between congregate meal program staff, volunteers, community members, collaborative partners and other city personnel.
• Support activity/curriculum development and implementation, participant recruitment, retention and assessing needs at respective site.
• Work collaboratively to support the development of new programs and best practices at respective congregate meal location.
• Support the development and implementation of staff trainings.
• Meet deadlines while maintaining high quality of work.
• Ensure established emergency and safety procedures are followed at all times.
• Accurately document all incidents/accidents and ensure proper communication to all parties as appropriate.
• Communicate in a positive and effective manner with all participants, City officials, community members, co-workers and volunteers.
• Maintain professional demeanor at all times to ensure the City's image and mission statement are upheld.
• Assist in implementation of Department events, including required support during special events such as the Haunted House, Holiday at the Plaza, and Egg Hunt.

SELECTION PROCESS
To complete your application for this position you will be prompted to respond to supplemental questions. Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application. The information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position. The selection process for this position may consist of one or more of the following: screening of qualifications, interview, and approval of driving record.
City Mission Statement
The City of Pomona is dedicated to improving the quality of life for our diverse community.
Hourly at-will employees do not receive benefits other than Workers' Compensation Insurance and sick leave benefits as provided by the Healthy Workplaces, Healthy Families Act of 2014.

FIVE-YEAR VISION STATEMENT: Pomona will be recognized as a vibrant, safe, beautiful community that is a fun and exciting destination and the home of arts and artists, students, and scholars, business and industry.

CORE VALUES: The City of Pomona values Cultural Diversity; Fiscal Responsibility; Focusing on the Future; Excellent Customer Service; Leadership; Quality of Life; and Clear and Open Communication.
01

Do you have a high school diploma or GED equivalency?

• Yes
• No

02

This position requires you to have a valid CA Class C driver's license and have a good driving record. Do you meet this requirement?

• Yes
• No

03

Do you have at least one (1) year experience working in a food service field?

• Yes
• No

04

Briefly explain your experience working with the elderly population.
05

Please describe your years of supervisory experience.

• I have less than 1 year of supervisory experience
• I have 1 to 2 years of supervisory experience
• I have more than 2 years of supervisory experience

06

Please describe your years of experience working with senior citizens in a group setting.

• I have less than 1 year of experience working with senior citizens in a group setting
• I have 1 to 2 years of experience working with senior citizens in a group setting
• I have more than 2 years of experience working with senior citizens in a group setting

07

This position may require specialized certifications. Please mark all of the certifications you hold.

• CPR/First Aid
• Food Management Certification
• LA Co Food Handler's Permit
• None of the above

08

I understand this is a part-time position, which typically will include (5) 4 hour shifts, but may vary.

• Yes
• No

09

Are you available to work Monday through Friday between the hours of 9:30 am to 1:30 pm?

• Yes
• No

10

If you answered no to the above question, please let us know the days and times you are available to work.
11

I understand that in addition, some evening and weekend assignments may be required, including mandatory support for City special events such as the Haunted House, Holiday at the Plaza, and Egg Hunt.

• Yes
• No

12

Why are you interested in this position for the City of Pomona?
13

Bilingual fluency is desirable. Are you bilingual? If so, please indicate which languages. If not, please type "N/A".
Required Question

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