Associate Director-Fraud Risk

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you'll be doing...

As an Associate Director within the Fraud Risk Strategy organization, you will serve as a principal architect of our enterprise defense ecosystem. Leading a high-impact team, you will provide strategic oversight of our fraud vendor partnerships, optimizing multimillion-dollar capital and operational investments to preempt evolving threats. Your mandate extends beyond budgetary management; you will establish the governance frameworks and standardized taxonomies that ensure the Fraud Risk Management organization operates with precision, transparency, and institutional scale.

In this capacity, you will act as the primary liaison between advanced fraud technology and our financial performance. You will oversee the end-to-end vendor lifecycle--from initial sourcing and technical evaluation to ongoing performance optimization. By rigorously managing Opex and Capital expenditures, you will ensure that all investments yield measurable reductions in fraud loss while simultaneously enhancing the customer experience.

As the custodian of organizational standards, you will be responsible for defining and maintaining a rigorous fraud risk taxonomy that aligns stakeholders across the enterprise. By developing robust documentation and governance protocols, you will ensure that our mitigation strategies are not only effective but also fully compliant and auditable. You will provide the strategic roadmap necessary to identify, categorize, and mitigate risk within an increasingly complex global landscape.

Beyond functional expertise, you are a leader of people and a cross-functional collaborator. You will mentor a specialized team of analysts and strategists, fostering a culture of continuous improvement and analytical rigor. You will partner closely with Finance, Procurement, and Product leadership to ensure fraud strategy is seamlessly integrated into broader business objectives, translating complex risk data into actionable insights for executive decision-making.

What we're looking for...

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Eight or more years of relevant work experience required demonstrated through one or a combination of work and/or military experience or specialized training.

• People leadership experience managing a team.

• Experience in Fraud Risk Management or other related fields, e.g. Credit, Collections, Enterprise Risk Management or Finance.

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Even better if you have one or more of the following:

• Master's degree in Business, Finance, Accounting, Project Management, or related discipline.

• Understanding of telecom business practices, including accounting, finance, revenue assurance, taxation, billing, customer care, legal, device management and network operations.

• Experience with analytical tools, e.g. SQL, data visualization software.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you'll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours40 Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $104,500.00 - $201,000.00.

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