Customer Service Representative

5 days ago

Franklin, TN, United States AlphaGraphics Full time

Responsive recruiter

Replies within 24 hours

Benefits:

  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
Our tight-knit team at AlphaGraphics of Franklin is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.

Customer Service Representative Perks and Benefits:
  • Competitive Compensation
  • Hard work, collaboration, humanity, fun, and laughter
  • Career path development
More than anything, we're looking for a highly collaborative and dependable Customer Service Representative (CSR) who is driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member.

Retail Customer Service Representative (CSR) Daily Tasks:
  • Provide front counter support by greeting customers, processing transactions and assisting clients with marketing, design and printing needs.
  • Convey to the customer our expertise in products, services, and capabilities.
  • Communicate customer requirements to the support team in accordance with company policies and procedures.
  • Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Attract potential customers by answering product and service questions and suggesting information about other products and services.
  • Organize and maintain cleanliness of client and completed job areas.
Retail Customer Service Representative (CSR) Role Qualifications:
  • Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
  • Ability to effectively build relationships with customers and teammates.
  • Detail oriented with strong organization skills.
  • Excellent written and verbal communication skills.
  • Strong math and computer skills.
  • Desire to continuously look for ways to help people.
  • Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.


AlphaGraphics is an established leader in the Printing, Design, and Shipping industries. Our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.

Apply today

Compensation: $17.00 - $23.00 per hour

At AlphaGraphics, we offer careers for everyone Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team

We invite EVERYONE to apply

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

  • Customer Service Representative

    1 week ago

    Franklin, TN, United States FASTSIGNS #51701 Full time

    Do your friends and co-workers refer to you as a people person? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service...

  • Customer Service Representative

    2 weeks ago

    Franklin, TN, United States FASTSIGNS #51701 Full time

    Do your friends and co-workers refer to you as a people person? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service...

  • Customer Service Representative

    2 weeks ago

    Franklin, TN, United States FASTSIGNS #51701 Full time

    Do your friends and co-workers refer to you as a people person? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service...

  • Commercial Lines Customer Service Representative

    2 weeks ago

    Franklin, TN, United States TAYLOR & ASSOCIATES INSURANCE LLC Full time

    Benefits: Competitive salary Dental insurance Health insurance Paid time off Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry Job Description We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a...

  • Commercial Lines Customer Service Representative

    6 days ago

    Franklin, TN, United States TAYLOR & ASSOCIATES INSURANCE LLC Full time

    Benefits: Competitive salary Dental insurance Health insurance Paid time off Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry Job Description We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a...

  • Commercial Lines Customer Service Representative

    7 hours ago

    Franklin, TN, United States TAYLOR & ASSOCIATES INSURANCE LLC Full time

    Benefits: Competitive salary Dental insurance Health insurance Paid time off Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry Job Description We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a...

  • Customer Service Representative

    5 days ago

    Franklin, TN, United States Mr Electric Full time

    Benefits/Perks: Paid holidays Incentive-based pay bonuses Advancement opportunities Professional development opportunities Remote (on-site 1-2 days) Cross-trained with other depts. Company Overview: Come join one of the largest, most well-respected electrical installation and repair businesses in the USA, Mr. Electric, and watch your career grow! Mr....

  • Customer Service Representative

    7 days ago

    Franklin, TN, United States Mr Electric Full time

    Benefits/Perks: Paid holidays Incentive-based pay bonuses Advancement opportunities Professional development opportunities Remote (on-site 1-2 days) Cross-trained with other depts. Company Overview: Come join one of the largest, most well-respected electrical installation and repair businesses in the USA, Mr. Electric, and watch your career grow! Mr....

  • Customer Service Representative

    3 days ago

    Franklin, TN, United States Mr Electric Full time

    Benefits/Perks: Paid holidays Incentive-based pay bonuses Advancement opportunities Professional development opportunities Remote (on-site 1-2 days) Cross-trained with other depts. Company Overview: Come join one of the largest, most well-respected electrical installation and repair businesses in the USA, Mr. Electric, and watch your career grow! Mr....

  • Customer Service Representative

    9 hours ago

    Franklin, TN, United States Mr Electric Full time

    Benefits/Perks: Paid holidays Incentive-based pay bonuses Advancement opportunities Professional development opportunities Remote (on-site 1-2 days) Cross-trained with other depts. Company Overview: Come join one of the largest, most well-respected electrical installation and repair businesses in the USA, Mr. Electric, and watch your career grow! Mr....